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Application Specialist (BI tools)

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Application Specialist (BI tools) in Bucharest, Romania

  • Ubisoft
  • Full time
  • Intermediate
  • Email
  • Bucharest, Romania
  • 30/04/2021
  • Report

Your main mission

The role of the Application Specialist is to support autonomously end-users on requests/incidents related to applications in the service portfolio while maintaining communication and visibility throughout their respective lifecycles. He/she provides functional support with the objective of meeting SLOs and ensuring maximum functional availability on Business Intelligence applications such as Tableau and Data Warehouse.

What you’ll do

  • Work with a queue of tickets (incidents, requests and problems) and provide resolutions in adherence with internally defined SLAs, focusing on long-term permanent solutions
  • Collaborate closely with Technical Analysts and project teams to identify the best solution for the bug corrections/developments in the requested deadlines, using effective root cause analysis
  • Have good understanding of user requirements and functional specifications
  • Troubleshoot data pipeline issues and document the results of the analysis/corrections
  • Develop and execute database queries and conduct analyses
  • Monitor existing data quality indicators (freshness, completeness, accuracy, etc.), adjust, improve, and create new indicators.

What you’ll bring as experience

 

  • Work experience within the IT/ Customer Support department
  • Customer service/relationship management experience
  • Querying on one of the relational database management systems: Snowflake/Teradata/MS SQL/ Oracle
  • Work experience with some of the following technologies: Informatica or other ETL solution is a nice to have
  • Must be fluent in English (both spoken and written).
  • Experience with reporting and analytic presentation tools and technologies such as MicroStrategy or Tableau, an asset

What You'll Bring As a Colleague

  • Good communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Good organizational and structure skills
  • Sense of initiative
  • Adaptability and flexibility

 

Why choose Ubisoft Romania?
Through its business units, Ubisoft Romania is defined by three main pillars:

  • Production: creates amazing games that have a strong impact on tens of millions of players around the world;
  • IT: delivers reliable services and engineers products for Ubisoft’s community of players, game development teams and employees;
  • Quality Control: guarantees a smooth and non-interrupted experience by maximizing the quality of the games;

You will have the chance to work with the latest technologies and collaborate with our talented teams from around the world.

We aspire to offer our employees an environment and culture where everyone can thrive. We offer a variety of perks that support physical, emotional and intellectual well-being such as health and benefit packages, opportunities for career development and learning, free access to bikes and a library at your disposal.

Find out more about Ubisoft Romania: https://www.ubisoft.com/en-US/studio/bucharest.aspx
Facebook: https://www.facebook.com/UbisoftRomania/
Instagram: https://www.instagram.com/ubisoftro/
Linkedin: https://www.linkedin.com/company/ubisoft-bucharest

About Ubisoft
Ubisoft’ steam members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us Create the unknown.

If this sounds like you, please apply via our career portal. The application should include your resume, highlighting your experience, education and skills.

Ubisoft

Ubisoft is a creator of worlds, committed to enriching players' lives with original and memorable gaming experiences.

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