Associate Desktop Support Technician

Apr 03, 2024
Carlsbad, United States
... Not specified
... Intermediate
Full time
... Office work

Job Title:

Associate Desktop Support Technician

Requisition ID:

R022906

Job Description:

Associate Desktop Support Technician to join our high-caliber team in Carlsbad, California. If you want to work with a fun, collaborative team on the world’s most popular game franchises, then this may be the position you’ve been waiting for! 
 

Your Mission:

  • Professional experience in the IT field required or area of IT
  • Strong demonstrated communication skills
  • Ability to learn new technologies to serve clients
  • Customer-service oriented
  • Ability to multi-task and regularly interact with client base

Player Profile:

  • Support end users in the maintenance of hardware, software and other systems. 
  • Troubleshoot issues with equipment like printer, computer and consoles
  • Install software for end users
  • May participate in the development of new desktops, servers or applications
  • May do intranet website updates 
  • Research unusual bugs or IT issues

Bonus Points:

  • VMWare/KVM/Virtualization
  • NAS/SAN experience
  • Automated Software Deployment
  • AD / GPO Administration
  • Computer Imaging Experience
  • Configuring network switches (Subnetting / VLANs) 


We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.


High Moon Studios

Founded in 2002, High Moon Studios is an award-winning studio developing for the Call of Duty® franchise, with past development on over 15 titles including Call of Duty: Black Ops Cold War and Warzone, Bungie’s Destiny 2: Forsaken, and Transformers: Fall of Cybertron. We employ more than 170 people in Carlsbad, CA, a seaside city in San Diego County.


Our pride is our people and the experiences we have successfully created for our fans. High Moon's talent is comprised of gifted entertainment and technology professionals responsible for some of the most successful games ever made. We have award-winning developers, published artists and specialists recognized as among the best in their fields. Our studio has a history of using innovative techniques designed to boost productivity and product quality, which in turn enhances our studio's quality of life.


High Moon Studios is wholly owned by Activision. To learn more about our studio, please visit us at www.highmoonstudios.com.


Our World


Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!


Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!


The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.


High Moon Studios is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

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