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Associate, HR Concierge (contract)

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Associate, HR Concierge (contract) in San Mateo, United States

  • PlayStation
  • Contract
  • Intermediate
  • Email
  • San Mateo, United States
  • 02/10/2021
  • Report

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

 

 

San Mateo, CA 
We are still working remotely, however, this role does require coming onsite on a rotating schedule.

Sony PlayStation has an excellent opportunity for HR Professionals with a diverse background in HR matters. In this role you'll serve on a team of shared services representatives who handle almost any employee related issue from benefits, to PTO, to leave of absence requests. In this role you'll help make PlayStation stay the best place to work and play.

The Associate HR Concierge (contract) provides HR operational and administrative support to both managers and employees. Duties include but are not limited to responding to call and emails related to HR programs, policies, practices and procedures. The HR Concierge Representative is also responsible for employee data and record transactions.

HR Concierge Job Duties:

  • Reference policies, procedures, and practices to ensure consistent and accurate responses to employees related issues and/or inquiries.
  • Perform HR administration transactions in respective applications as appropriate, within service level agreements with a high degree of accuracy and adherence to written procedures
  • Perform monitoring procedures of on-boarding and off-boarding processes to maintain compliance, practices, and data integrity
  • Complete Workday employee related transactions
  • Audit source documents for accuracy and completion of data input
  • Manage files and documents in accordance with policy
  • Work with HR and payroll team to ensure all data is received and completed within service level agreement timeframes
  • Generate, review, address issues and make any necessary changes in Workday
  • Use sound judgment and intuition to identify and raise potentially litigious or problematic issues
  • Identify and escalate inconsistent and incongruent processes, policies, and practices
  • Provide input, insight, and feedback relative to the development and implementation of resource materials, tools, and shared service practices
  • Collaborate with tier 2 to build and refine tier 1 reference materials and documentation
  • Present and provide anecdotal feedback and perspective to the Operational Effectiveness Team to shape objectives and enhancements
  • Completing verification of employment requests for 3rd parties as requested by employees
  • Ability to lift 25+ lbs. while sitting/standing
  • Other duties as assigned

Qualifications

  • At least 1-2 years of experience in Human Resources or in a corporate environment
  • a self-starter and self-motivated

 

 

#LI-LD1

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

PRIVACY NOTICE TO SIE LLC’S JOB APPLICANTS

This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.

Categories of personal information we collect from you

We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:

A. Identification and contact information

    1. Direct identifiers such as your first and last name.
    2. Indirect identifiers such as a government ID, your Social Security, work permit or passport #.
    3. Contact information such as your email address, mailing address, telephone number.

B. Other information about you or that can be associated with you such as:

  1. Sensitive/Protected Data. During the recruitment process, you may (voluntarily) provide us with your ethnicity, gender, military service information, or physical or mental health information, as well as your national origin and citizenship.
  2. Professional or job position-related information, including your past professional experience, references; background verification; talent management and assessment; information regarding any conflicts of interests; and the terms and conditions of your job offer.
  3. Non-public education information, including information about your education records, such as grades and transcripts.

PlayStation

PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Today, our products, software and services are in millions of households worldwide. We bring together ...

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