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Business Intelligence Analyst

Home > Sales & Business Development

Business Intelligence Analyst in Singapore, Singapore

  • Unity
  • Full time
  • Intermediate
  • Email
  • Singapore, Singapore
  • 20/03/2021
  • Report

The opportunity

Unity Technologies is seeking a communicative, highly motivated & intellectually curious BI Analyst to join the Customer Success Business Intelligence team, to support our efforts in enabling decisions driven by data, proactively help with customer health and behavior, lead customer lifecycle, and support critical initiatives that improve product adoption and success.

You will work multi-functionally with Unity’s Customer Success, Data Science, & Data Engineering teams to understand and deliver efficiently on business requirements.

A successful candidate should have good knowledge of SQL & Excel, have experience in visualizing data, strong analytical skills, outstanding attention to detail, and confidence in working with large sophisticated datasets.

What you’ll be doing

  • Develop customer success reports and ad-hoc analyses
  • Maintain, document, & configure data pipeline for reports & dashboards
  • Help maintain Gainsight customer success platform and provide day-to-day support for end users.
  • Support data initiatives and develop a keen understanding of contributors to customer health, churn, & positive trends using various data sources to help drive continuous improvement
  • Identify and make recommendations for new areas to mine impactful insight.

What we’re looking for

  • Skilled with SQL & Excel
  • A love for data, analysis, and problem solving
  • Familiar with understanding data used to build dashboards & reports (i.e. Looker, Salesforce)
  • Self-starter who can operate independently and drive work to completion in a timely fashion
  • Excellent English communication and interpersonal skills, ability to add context around data insights & explain methodologies and findings to both technical and non-technical partners

You might also have

  • Knowledge of Python/ PySpark
  • Experience in Business Intelligence, Data Analytics, Customer Success, SaaS
  • Love of gaming is a plus

Life at Unity

Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices. For more information, please visit www.unity.com.

#LI-PJ1 #MID

Unity

We believe the world is a better place with more creators in it. This is at the core of our business because we believe our technology can change the world. Our products give content creators the tools to not just entertain but to create innovative R...

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