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Business Systems Analyst

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Business Systems Analyst in San Diego, United States

  • PlayStation
  • Contract
  • Intermediate
  • Email
  • San Diego, United States
  • 02/10/2021
  • Report

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

 

Business Systems Analyst | San Diego, CA

The Intermediate Business Systems Analyst reports to the Manager, Business Systems Integrations within Business Services.  The Business Systems Analyst is expected to support Sony Interactive Entertainment, PlayStation Studios QA business systems as well as help lead and deliver on upcoming projects, programs, system implementations and process improvements efforts. 

Responsibilities:

Program/Project Management

  • Cultivates strong relationships with technical and non-technical partners
  • Experience delivering products, projects and programs predictably using Agile methodology
  • Execute Project and Program Management functions including project planning, communication, risk management, and schedule & budget management
  • Acting as a driving force in moving projects and programs toward a successful completion
  • Provide concise, precise and timely project communication to stakeholders at regular intervals
  • Coordinate with global project team members

Business Systems Analysis

  • Gather requirements using interviews, document analysis, requirements workshops, business process descriptions, and/or workflow analysis
  • Elicit business needs, and relay to the team with clarity
  • Evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level business and user requirements appropriate level of detail
  • Develop flow charts, data models, database design, entity relationship diagrams, etc.
  • Define and optimize workflow processes; utilize value stream mapping to identify process efficiency
  • Investigate, analyze, evaluate, and estimate costs/benefits of existing and for future business systems/process changes
  • Resolve conflicts and broker agreement between stakeholders with conflicting requirements or goals
  • Configure, customize with low-code requirements, and manage a complex environment of both production and in-development projects.
  • Understand table relationships and standard database operational principles. Conduct application troubleshooting.
  • Prepare system wireframes and work together with UI/UX professionals to design or improve system’s interface
  • Reviews technical design documents, development integration and quality assurance test plans for conformance to design
  • Train end users on applications, document procedures, and internal business application system
  • Conduct periodic system utilization/heath check-ins to confirm adoption and realization of ROI
  • Develop strategies to improve the effectiveness of existing systems
  • Develop and manage security policies for users and systems

Qualifications:

  • 3+ years of business system management/implementation experience
  • 2+ years in technical project management capacity on medium to large scale projects
  • 2+ years working in agile project environment
  • 1+ years of experience in a global organization and working with multinational project teams.
  • Strong understanding of business systems, database design practices, and all phases of Software Development Lifecycle
  • Ability to think outside of the set parameters to identify creative solutions
  • Must possess a sound commitment to provide the high level of service necessary for accomplishment of the job and organization objectives while creating and maintaining a positive work environment
  • Must be able to effectively articulate difficult ideas and concepts to individuals with varying degrees of experience and seniority within the company;

Preferred Experience / Education:

  • 3+ years’ experience working with BI or business systems
  • A Bachelor's degree or equivalent
  • Comfortable working in a global matrix based team
  • Agile or Project Management certification would be considered an asset.
  • Hands on knowledge of Relational Database Design (intermediate knowledge of Transact-SQL)
  • Prior software engineering experience or education is a strong asset
  • Advanced knowledge of Microsoft Office
  • Familiarity with different development methodologies
  • Familiarity with gaming industry will be considered a strong asset

#LI-MB1

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

PRIVACY NOTICE TO SIE LLC’S JOB APPLICANTS

This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.

Categories of personal information we collect from you

We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:

A. Identification and contact information

    1. Direct identifiers such as your first and last name.
    2. Indirect identifiers such as a government ID, your Social Security, work permit or passport #.
    3. Contact information such as your email address, mailing address, telephone number.

B. Other information about you or that can be associated with you such as:

  1. Sensitive/Protected Data. During the recruitment process, you may (voluntarily) provide us with your ethnicity, gender, military service information, or physical or mental health information, as well as your national origin and citizenship.
  2. Professional or job position-related information, including your past professional experience, references; background verification; talent management and assessment; information regarding any conflicts of interests; and the terms and conditions of your job offer.
  3. Non-public education information, including information about your education records, such as grades and transcripts.

PlayStation

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