Community Developer, Player-Centric Communication Expert [Skull and Bones]

Jan 21, 2025
Singapore, Singapore
... Not specified
... Senior
Contract
... Office work

We are looking for a Community Developer in Singapore who will be responsible for establishing and growing our communities around Ubisoft’s games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices. They will lead the global community strategy on specific brand(s), create and execute global plans, and work with a distributed international team that is focused on building relationships and earning trust with players around the world, contributing to our global business growth opportunities. This position will also provide guidance to cross-functional team members, working with Community Managers, Marketing, Production, and Video Editor teams, facilitating collaborative planning and executing commitments at high quality standards. As a member of the global community team, this position will be integrated with lead development studios. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Develop and execute community strategic plans through a variety of content tactics, which support Production objectives and augment the overall marketing strategy.  
  • Coordinate communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging. 
  • Leverage Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players (example: social media content, blogs, podcasts, interviews, infographics, & more). 
  • Act as one of the spokespersons for the assigned brand(s). Coordinate community-centric events including, but not limited to: studio visits from fans, developer dialogues, and livestreams.  
  • Collaborate with portfolio’s Social Media Manager to define and report on content KPI’s to demonstrate success and ROI of community programs and content.
  • Act as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning, on behalf of our players and business objectives. 
  • Collaborate and coordinate with live teams for post-launch communication. Set expectations on applicable situations such as patch content, status, and delivery. 
  • Manage and produce internal reports on community feedback, activity, & expectations. 
  • Other ad-hoc duties.
  • International travel may be required. 
  • Intermediate experience managing online communities and developing strategic plans or programs with demonstrable success in a professional setting. 
  • Extensive experience in the gaming industry, with multiple gaming platforms (required). 
  • Extensive knowledge of social media platforms (Instagram, Twitter/X, Facebook, TikTok, Discord, etc.) is required. 
  • Experience with digital asset creation or coordination (video, photo, podcasts, etc.).
  • Experience working in a demanding Production environment, with multiple deadlines, metrics for success, and stakeholders. 
  • Strong understanding of building and maintaining the growth of video game communities as well as developing and executing strategic player engagement plans. 
  • Proven track record of working with various stakeholders to filter and implement player feedback. 
  • Launching an AAA title is a strong plus. 
  • Experience with a Live game is a strong plus.
  • Experience in social media marketing is a strong plus. 

We are working to enrich players’ lives through unique and memorable gaming experiences and by improving the positive impacts of our games. To get there, we are creating a safer, more inclusive work environment, we are giving back to the communities where Ubisoft operates by working with local non-profit partners and by working to reduce the environmental impact of our business. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.

Come on board and experience #LifeAtUbi for yourself, we are always on the lookout for talents who thrive in bringing their A-game to work. If this sounds like you, shoot us your resume, portfolio, and anything else to show that you’re serious about fun!