Data Analyst - FC Live Operations

May 29, 2024
Vancouver, Canada
... Not specified
... Intermediate
Full time
... Office work

Our FC Data & Analytics team is looking for a Data Analyst to support our Live Operations group. Reporting to an Analytics Manager, you'll be part of a growing group working with the franchise's production and technical teams. We're looking for someone with experience analyzing business impacts in a live production environment, building dashboards and other solutions for early detection and reporting. You'll be a data investigator, explorer, visualizer, and designer. Examples of projects you may work on include: investigating live incidents to understand their impacts and identify their root causes, developing metrics and dashboards to monitor our live service health, exploring data quality issues to ensure we're accurately capturing data on our live service health, and helping the production team to build and tune features using a data-driven approach.

What you'll do on our team:

  • Receive questions from our partners, determine the best ways that our data can help answer them, and provide those insights through dashboards, reports, or presentations.
  • Investigate how the online gameplay experience is impacted through metrics such as online connectivity, matchmaking quality, error rates, and beyond.
  • Create dashboards and reports that enable our team and our partners to identify trends in our data.
  • Explore user behavior patterns to identify opportunities to improve the player experience.
  • Develop insights to help our partners make informed decisions about FC's live operations.
  • Present analyses and findings to our partners in a clear and understandable way.

What we're looking for:

  • A bachelor's degree in Business, Statistics, Mathematics, Economics, Data Science, Analytics, or a related field.
  • 2+ years of experience in an analytics role performing quantitative analysis with big data to help guide decisions.
  • Experience in SQL and ability to extract data from large data sources with differing structures.
  • Experience with data visualization software (e.g. Tableau, PowerBI).
  • Proficiency analyzing large datasets in programmatic analysis tools (e.g. Python, R).
Ceci ne s’applique pas au Québec.


The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.


• British Columbia (depending on location e.g. Vancouver vs. Victoria):
º $73,200 - $101,700 CAN Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.
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