Data Operations Manager, Social Media

Apr 21, 2024
Newcastle upon Tyne, United Kingdom
... Not specified
... Senior
Full time
... Office work

Ubisoft Entertainment, a global leader in the video games and entertainment software industry, is currently seeking a full-time Social Media Data Manager. The role is equal parts strategy and analytics as it will be the center-point between multiple teams relating to Social Media – the marketing arm focused on social content recommendations, social channel management and social content publishing. Supporting a culture of data-informed decisions will be at the heart of everything you do. A successful Social Data Manager will work with stakeholders to unearth key findings that solves business needs.  

The main objective is to generate meaningful insights from Social data as well as help implement efficient data processes including verification, data enrichment, and reporting. The ideal candidate will have experience in a data-centric role, strong communication skills, with bonus points for having social campaign experience, and a passion for gaming.  

You will be the liaison between Social Media and Enterprise Data/Marketing Analytics teams regarding all data definition, deliverables and future data enhancements  

  • Drive constant data evolution by partnering up with data teams across the Ubisoft ecosystem (Data Science, Marketing Analytics, and Enterprise Data)  
  • Have a deep understanding of the Social data architecture in relation to the business needs, support the Social team with insights for various reports/dashboards  
  • Identify and promote opportunities to improve the Social strategies based on analysis, be the evangelist for data driven decision making, test and learn methodology, and overall data literacy within the team and partners  
  • Follow discrepancies in data to the source and document findings  
  • Challenge the status quo related to the data flow and current integration  
  • Collaboration with Global and Local teams to drive standards and best practices 

WHAT YOU’LL BRING 

  • Relevant knowledge in the field of Management Information Systems, Finance, Engineering, Statistics or other related quantitative fields  
  • Expertise in an analytical role working with data  
  • Proficient knowledge of SQL, and willingness to learn new tools and data systems  
  • Good attention to detail and accuracy with data  
  • Enjoys problem solving, research, and analysis  
  • Experience with Tableau, Adobe Analytics, and any social management platform is a plus 

Benefits

With Ubisoft CRC, you'll receive a competitive salary along with:

  • Personal performance bonus
  • Private Health Insurance (including eye care and dental)
  • Life Assurance
  • Long Term Disability Insurance
  • Pension
  • Significant discount on the world’s best video games
  • Access to Ubisoft's back catalogue on PC

Perks:

  • We know the world of work has changed, so we have a great hybrid working scheme that allows our team members to work from our Newcastle office surrounded by an amazing team and also spend some days remote work from home;
  • Ongoing training and career progression paths through our learning academies;
  • We want everyone involved in our games to share our success, that’s why we have a generous multi ownership shares scheme;
  • In addition to your salary and performance bonus, we also contribute to your pension, offer private medical cover and life assurance;
  • Be Active allowance for activities including gym membership, sports classes and National Trust plan.
  • Family-Friendly Policies including enhanced Maternity & Paternity Leave, PET-ernity leave, Fertility and Adoption Policies.
  • Quarterly team building days, launch events and celebration parties!
  • Entertainment area with consoles, books, pool table and more;
  • Free snacks, fruit and drinks.

 

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.