Digital Business Operations Associate Manager II

Jun 12, 2024
Hyderabad, Pakistan
... Not specified
... Intermediate
Full time
... Office work

Job Summary:


We are seeking a highly organized and detail-oriented Digital Business Operations Associate Manager II responsible for managing digital code operations, digital reseller settlements, and providing support for digital retail operations. This role requires excellent communication skills, a strong understanding of digital code management, and the ability to work collaboratively with multiple teams.


Key Responsibilities:


Code Management:


- Purchase codes with external partners


- Upload codes to Keymaster and set up offers in internal systems such as Keymaster and the Digital Codes Tool


- Manage the help Slack channel, monitor email traffic, and answer questions related to code operations


- Maintain an Airtable workspace with details of what needs to be ordered and when


- Collaborate with our submissions teams to ensure setups with 1P are complete


- Troubleshoot reported issues


- Assist with the development and enhancement of the Digital Codes Tool.


Digital Reseller Settlement:


- Manage settlement reports sent by digital resellers


- Process settlement reports internally, ensuring accuracy in partnership with the Commercial team


- Send processed reports to Finance for invoicing


- Maintain the Airtable space that tracks the settlement process status


- Onboard new digital resellers and ensure they are integrated into the settlement process.


Digital at Retail Operations Support:


- Support code requirements and setups for Code on Demand


- Collaborate with internal teams to ensure seamless operations for digital codes at retail


- Cash Card Operational Support.




- Proven experience in digital code management and operations


- Strong proficiency in using Airtable, Keymaster, and other digital code management tools


- Excellent communication and interpersonal skills


- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment


- Detail-oriented with strong organizational skills


- Experience working with finance and commercial teams is a plus.



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