Get to know The Pokémon Company International

The Pokémon International Company is embarking on an innovation journey and radically transforming its digital commerce capabilities to meet accelerating international demand for original and collectable Pokémon products.  A world-renowned brand with a startup culture, committed at the highest executive levels to leveraging the most modern technologies to achieve a bold new vision for our company and our fans, we are looking for a Digital Merchandiser that will be responsible for driving digital growth and deliver a best in class ecommerce experience on Pokemoncenter.com and Pokemoncenter.ca. This role will lead the merchandising strategies and growth for Pokémon Center Canada by driving digital engagement with new and existing customers with a focus on conversion and sustainable growth across all categories – while supporting Global (US and UK) as needed.

Get to know the role

• Job Title: Digital Merchandiser
• Job Summary:

  The Pokémon International Company is embarking on an innovation journey and radically transforming its digital commerce capabilities to meet accelerating international demand for original and collectable Pokémon products.  A world-renowned brand with a startup culture, committed at the highest executive levels to leveraging the most modern technologies to achieve a bold new vision for our company and our fans, we are looking for a Digital Merchandiser that will be responsible for driving digital growth and deliver a best in class ecommerce experience on Pokemoncenter.com and Pokemoncenter.ca. This role will lead the merchandising strategies and growth for Pokémon Center Canada by driving digital engagement with new and existing customers with a focus on conversion and sustainable growth across all categories – while supporting Global (US and UK) as needed

• FLSA Classification (US Only): Exempt
• People Manager: No

What you’ll do

• Work with cross functional partners (Merchandise Development, Creative, Planning, Editing and Marketing) to drive best-in-class visitor experience by developing a deep understanding of site performance, business analytics and customer experience to drive top-line growth.
• Leverage e-commerce principles, analytics, and general business expertise to identify opportunities to improve conversion, product page views, average order value, units per transaction, and add to cart rates, driving incremental engagement and sales.
• Manage day-to-day product maintenance and participate in product data validation efforts to ensure PDPs are brand appropriate and richly detailed for launch.
• Proactively use PIM system to locate products in an incomplete state in order to clean up, enrich, and correct any product data issues.
• Work closely with Ecommerce team managers to report weekly on website merchandising strategies by providing insights and recommendations on effective product presentations through available web analytic tools.
• Partner with Global Digital Merchandising Team on setting Editorial Calendar for Canadian Site and building content to support editorial plans.

What you’ll bring

• 3+ years’ experience as a Digital Merchandiser for an online retailer
• Experience with Content Management Systems and Product Information Management systems a plus
• Proficiency with Excel and website analytics tools like Google Analytics or Omniture/Adobe Analytics
• Excellent written and oral communication skills
• Competency in the French Language (France or Canada) a plus, but not required
• Strong organizational skills
• Ability to be flexible with problem-solving to meet objectives
• Ability to effectively deal with ambiguity as business needs change

How you’ll be successful

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
• Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

• An employee first culture
• Company events that celebrate the spirit of Pokémon
• Competitive cash-based compensation programs
• Base salary range: $102,000.00 - $152,000.00. This range is applicable for the labor market where the role is intended to be hired. It is common for TPCi to start employees below the midpoint of the range. Final base salary is directly related to each candidates' qualifications and experience uniquely.
• 100% employer-paid healthcare premiums for you
• Generous paid family leave
• Employer-paid life insurance
• Employer-paid long and short-term income protection insurance
• US Employees: 401k Employer Matching
• UK/IRE Employees: Pension Employer Contributions
• Fitness reimbursement
• Commuter benefit
• LinkedIn learning
• Comprehensive relocation package
• Hybrid work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

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