Director of Customer Engineering, Server Platform

Feb 08, 2024
Taipei, Taiwan
... Not specified
... Senior
Full time
... Office work


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_




AMD is looking for a dynamic and self-motivated Director of Customer Engineering to lead the Server platform engineering team to work with our partners and internal development teams for AMD’s cutting-edge data center products. This individual will interface with key server customers and partners in APAC from architecture, concept study, platform development, system validation, production, and post-deployment support. This includes enabling partners with critical knowledge of AMD technologies and platforms, provide design-in trainings, review customer platform design to drive the best design practices, and successfully scale AMD business. The successful candidate must have comprehensive knowledge of Server system architecture and relative domain knowledges. The candidate must be highly motivated, innovative, and be able to work in a fast-paced environment. He or she must be able to quickly analyze different scenarios to come up with the best approach to tackle tough problems.

 

Job Descriptions:

  • Lead the team to work with cross-functional teams to engage, co-development, and validate customer platforms based on AMD solutions.
  • Work with global function teams on end-to-end customer enablement of AMD server platforms by augmenting customer solutions with technical collateral, such as application note documentation, user guide on customization and tuning, sample and reference design materials, and debugging/profiling tools.
  • Engage directly on key technical topics and issues with partners and internal teams, and steer of multi-party discussion to convergence
  • Develop customer-specific solutions with full product cycle technical support, feasibility verification, and project management throughout the entire development process
  • Align with cross function teams with emphasis on driving technical enablement/communications, technical support, and debug/issue resolution
  • Coordinate on-time delivery of all engineering project deliverables into customer development projects
  • Drive for highest levels of customer satisfaction

 

Job Requirements:

  • BS or MS in Electronic Engineering (or relative engineering fields)
  • 20+ years of experience in the computing industry, at the OEM, CSP, or technology provider level
  • 10 + years of experience team managing and delivering programs
  • Product development experiences with strong knowledge in the following fields: Server architecture, x86 processors, DDR, PCIE, RAS, and/or system management
  • Demonstrated ability to grasp new technical concepts quickly.
  • Ability to influence horizontally across multiple internal functional organizations.
  • Excellent analytical, project planning, and management skills.
  • Proven ability to deliver large cross-functional strategic initiatives.
  • Quickly adapt to dynamic business and technical requirements
  • Energized by working in a fast-paced matrixed technical organization and multi-site environment
  • Team player with passion and will to do whatever it takes for business success with a keen sense of urgency and strong drive
  • Excellent communication and evangelizing skills with an entrepreneurial spirit to drive team results
  • Experience leading cross-functional and cross-regional teams to deliver business goals
  • Highly motivated team player with excellent communication skills, initiative, superior problem-solving skills, the ability to prioritize tasks and willingness to learn and adapt
  • Soft skills necessary to successfully leverage resources in a matrix organization
  • Excellent English written and verbal communication skill is a must
  • A successful candidate must be curious, self-driven, collaborative, and a strong team player with technical leadership as well as hands-on skills to support optimal operations.
  • Must be proactive, and have excellent collaboration, team leadership, communication, project management, and organization skills.

#LI-SC1 




Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD is looking for a dynamic and self-motivated Director of Customer Engineering to lead the Server platform engineering team to work with our partners and internal development teams for AMD’s cutting-edge data center products. This individual will interface with key server customers and partners in APAC from architecture, concept study, platform development, system validation, production, and post-deployment support. This includes enabling partners with critical knowledge of AMD technologies and platforms, provide design-in trainings, review customer platform design to drive the best design practices, and successfully scale AMD business. The successful candidate must have comprehensive knowledge of Server system architecture and relative domain knowledges. The candidate must be highly motivated, innovative, and be able to work in a fast-paced environment. He or she must be able to quickly analyze different scenarios to come up with the best approach to tackle tough problems.

 

Job Descriptions:

  • Lead the team to work with cross-functional teams to engage, co-development, and validate customer platforms based on AMD solutions.
  • Work with global function teams on end-to-end customer enablement of AMD server platforms by augmenting customer solutions with technical collateral, such as application note documentation, user guide on customization and tuning, sample and reference design materials, and debugging/profiling tools.
  • Engage directly on key technical topics and issues with partners and internal teams, and steer of multi-party discussion to convergence
  • Develop customer-specific solutions with full product cycle technical support, feasibility verification, and project management throughout the entire development process
  • Align with cross function teams with emphasis on driving technical enablement/communications, technical support, and debug/issue resolution
  • Coordinate on-time delivery of all engineering project deliverables into customer development projects
  • Drive for highest levels of customer satisfaction

 

Job Requirements:

  • BS or MS in Electronic Engineering (or relative engineering fields)
  • 20+ years of experience in the computing industry, at the OEM, CSP, or technology provider level
  • 10 + years of experience team managing and delivering programs
  • Product development experiences with strong knowledge in the following fields: Server architecture, x86 processors, DDR, PCIE, RAS, and/or system management
  • Demonstrated ability to grasp new technical concepts quickly.
  • Ability to influence horizontally across multiple internal functional organizations.
  • Excellent analytical, project planning, and management skills.
  • Proven ability to deliver large cross-functional strategic initiatives.
  • Quickly adapt to dynamic business and technical requirements
  • Energized by working in a fast-paced matrixed technical organization and multi-site environment
  • Team player with passion and will to do whatever it takes for business success with a keen sense of urgency and strong drive
  • Excellent communication and evangelizing skills with an entrepreneurial spirit to drive team results
  • Experience leading cross-functional and cross-regional teams to deliver business goals
  • Highly motivated team player with excellent communication skills, initiative, superior problem-solving skills, the ability to prioritize tasks and willingness to learn and adapt
  • Soft skills necessary to successfully leverage resources in a matrix organization
  • Excellent English written and verbal communication skill is a must
  • A successful candidate must be curious, self-driven, collaborative, and a strong team player with technical leadership as well as hands-on skills to support optimal operations.
  • Must be proactive, and have excellent collaboration, team leadership, communication, project management, and organization skills.

#LI-SC1 

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