WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

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Data Center GPU Product Development Engineering Director

THE ROLE:

As part of AMD Data Center GPU organization, we are committed to delivering exceptional customer support and high-quality production ramp of our Instinct products. We are seeking a highly experienced and dynamic Director of Customer System Development and Enablement to join our team and drive customer engagement and satisfaction throughout the design and production process. This is a critical leadership role that requires deep interaction with our partners and customers, ensuring their needs and feedback are integrated into our product design, enablement, co-validation and deployment phase.

THE PERSON:

In this role, you will be responsible for leading and mentoring teams responsible for customer enablement, debug, triage, and co-validation. You will collaborate closely with internal teams, partners, and customers to ensure smooth integration, interoperability, and high-quality production ramp. Your expertise in AI and HPC systems, firmware development, and validation will be crucial in providing expert-level support during development and validation cycles and resolving any challenges that arise.

KEY RESPONSIBILITIES:

• Team Leadership: Grow, lead, and mentor teams responsible for customer enablement, debug, triage, and co-validation. Foster close collaboration with internal system development, validation, and central engineering teams.
• Partner Enablement: Empower partners by ensuring smooth integration and assured interoperability with their host/head node system capabilities.
• Expert Customer Triage & Debug Support: Provide expert-level support during development, execution, and customer qualification cycles. Ensure timely resolution of any challenges to meet customer needs and expectations.

PREFERRED EXPERIENCE:

• Proven experience in working with end customers and OEM/ODMs to support their design in up to production ramp phase.
• Prior experience in server systems and datacenter GPU architecture.
• Experience in firmware & hardware development, validation, and debugging.
• Strong leadership skills with a track record of leading cross-functional teams.
• Excellent interpersonal and communication skills, with the ability to foster collaboration and drive consensus among various stakeholders.

• Multiple years of experience working directly with customers in a technical capacity. Experience communicating technical details of errata, explaining root cause and workarounds/fixes, and helping customers assess risk and impact.

ACADEMIC CREDENTIALS:

Bachelor’s or Master’s degree (preferred) in Electrical Engineering, Computer Science, Computer Engineering, or equilvalent

LOCATION:

Taipei, Taiwan

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Data Center GPU Product Development Engineering Director

THE ROLE:

As part of AMD Data Center GPU organization, we are committed to delivering exceptional customer support and high-quality production ramp of our Instinct products. We are seeking a highly experienced and dynamic Director of Customer System Development and Enablement to join our team and drive customer engagement and satisfaction throughout the design and production process. This is a critical leadership role that requires deep interaction with our partners and customers, ensuring their needs and feedback are integrated into our product design, enablement, co-validation and deployment phase.

THE PERSON:

In this role, you will be responsible for leading and mentoring teams responsible for customer enablement, debug, triage, and co-validation. You will collaborate closely with internal teams, partners, and customers to ensure smooth integration, interoperability, and high-quality production ramp. Your expertise in AI and HPC systems, firmware development, and validation will be crucial in providing expert-level support during development and validation cycles and resolving any challenges that arise.

KEY RESPONSIBILITIES:

• Team Leadership: Grow, lead, and mentor teams responsible for customer enablement, debug, triage, and co-validation. Foster close collaboration with internal system development, validation, and central engineering teams.
• Partner Enablement: Empower partners by ensuring smooth integration and assured interoperability with their host/head node system capabilities.
• Expert Customer Triage & Debug Support: Provide expert-level support during development, execution, and customer qualification cycles. Ensure timely resolution of any challenges to meet customer needs and expectations.

PREFERRED EXPERIENCE:

• Proven experience in working with end customers and OEM/ODMs to support their design in up to production ramp phase.
• Prior experience in server systems and datacenter GPU architecture.
• Experience in firmware & hardware development, validation, and debugging.
• Strong leadership skills with a track record of leading cross-functional teams.
• Excellent interpersonal and communication skills, with the ability to foster collaboration and drive consensus among various stakeholders.

• Multiple years of experience working directly with customers in a technical capacity. Experience communicating technical details of errata, explaining root cause and workarounds/fixes, and helping customers assess risk and impact.

ACADEMIC CREDENTIALS:

Bachelor’s or Master’s degree (preferred) in Electrical Engineering, Computer Science, Computer Engineering, or equilvalent

LOCATION:

Taipei, Taiwan

#LI-JG2

#LI-Hybrid