Employee Relations Manager

Jul 13, 2024
Bengaluru, India
... Not specified
... Intermediate
Full time
... Office work


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_




The Employee Relations Manager is accountable to conduct complex employee investigations, consult, advise HR BP to navigate, manage difficult employee situations. Should be able to lead, consult complex performance cases coupled with any other allegations. Work in alignment with legal, local laws, and AMD best practices. Successful candidate is experienced employee relations professional with strong practical experience on Labor laws of India, has global investigation experience, has knowledge of APAC region employment law with primary focus in India, Southeast Asian countries. In addition, the role will be responsible for maintaining case management systems and trackers, drawing insights and proactive actions based on trends, refining and streamlining ER processes, developing and delivering proactive trainings in line with global standards and partnering with L&D, utilizing data trends in innovative ways for creating positive employee relations, driving and supporting early performance management, other ER projects and duties as needed.

 

The successful candidate will demonstrate a high degree of collaboration and initiative, as well as critical and objective judgment in providing guidance, support and recommendations to resolve employee relations concerns and support a diverse and inclusive culture and work environment. This position requires both hands-on and strategic expertise, with a next-level customer service orientation in all aspects of execution.  

 

 

KEY RESPONSIBILITIES: 

  • Manage complex employee relations related investigations with limited supervision, honoring complete confidentiality, neutrality, complete fairness, unbiasedness and exercising best workplace investigation practices. Should be able to independently handle allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across regions like India, Southeast Asia locations. Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way. Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable. Partner with legal counsel as needed. Follow thorough investigations through resolution. Maintain accurate files, documentation, and follow-up. 
  • Effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience.
  • Must exhibit strong professional judgment, emotional intelligence, and collaborative across functions and regions, should communicate effectively with cross-functional partners in HR, Legal, HR Ops, TA, TR, Govt Relations and the business.
  • Must be able to articulate India local laws and other provide guidance to the leadership team for any Labor compliance and law regulation changes. India SPOC to Leadership on advice, consult for any difficult employee conversations, support in any ER conflict resolution. 
  • Partner and assist the Corporate Investigations team for conducting local employee investigations.
  • Work collaboratively on employee relations matters such as corrective actions including warnings or performance improvement plans. 
  • Assess policy issues regarding legal risk; work with legal advisors to ensure compliance to and understanding legislation.
  • Proactively lead the delivery and deployment of new ER Practices and review/redefine existing ones.
  • Support all Labor compliance activities/audits and state laws.
  • Ensure continuous improvement by actively identifying gaps, proposing, and implementing changes and innovative solutions. Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team.
  • Build and maintain online repository of knowledge updates best practices for easy access and retrieval.
  • Improving employee experience in all HR life cycle functions
  • Participates in the development and delivery of management training programs designed to advance the employee relations skills of people managers. Facilitate training to build employee relations skills among people managers. 
  • Assist with ad-hoc employee relations and HR department projects. 
  • Make suggestions to leaders and HR Business Partners on employee engagement, policy or process improvements based on trends and risks. 

PREFERRED EXPERIENCE: 

  • Strong ER experience gained through increasingly responsible positions within Human Resources with a particular focus on employee relations, HRBP.
  • Experience in a high growth, fast paced matrix environment.
  • Strong problem-solving skills and ability to determine the root cause of issues. 
  • Highly collaborative and able to work both within and across teams globally. 
  • Ability to work through ambiguity, think creatively, be flexible and roll-up your sleeves. 
  • Exceptional communication skills, case documentation and report writing skills, executive leadership presentation and relationship development skills. 
  • Professional, confident manner and poised and articulate demeanor. 
  • Ability to work effectively with a wide array of personality types and all job levels. 
  • Demonstrated history of exemplary ethics and integrity, including ability to handle and maintain confidential information. 
  • Active commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concerns. 
  • Demonstrated ability to assume sole and independent responsibility for projects. 
  • Ability to exercise discretion related to sensitive employee matters. 
  • A culture champion, promoting company values to drive decision making. 

 

 

#LI-MC1




Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

The Employee Relations Manager is accountable to conduct complex employee investigations, consult, advise HR BP to navigate, manage difficult employee situations. Should be able to lead, consult complex performance cases coupled with any other allegations. Work in alignment with legal, local laws, and AMD best practices. Successful candidate is experienced employee relations professional with strong practical experience on Labor laws of India, has global investigation experience, has knowledge of APAC region employment law with primary focus in India, Southeast Asian countries. In addition, the role will be responsible for maintaining case management systems and trackers, drawing insights and proactive actions based on trends, refining and streamlining ER processes, developing and delivering proactive trainings in line with global standards and partnering with L&D, utilizing data trends in innovative ways for creating positive employee relations, driving and supporting early performance management, other ER projects and duties as needed.

 

The successful candidate will demonstrate a high degree of collaboration and initiative, as well as critical and objective judgment in providing guidance, support and recommendations to resolve employee relations concerns and support a diverse and inclusive culture and work environment. This position requires both hands-on and strategic expertise, with a next-level customer service orientation in all aspects of execution.  

 

 

KEY RESPONSIBILITIES: 

  • Manage complex employee relations related investigations with limited supervision, honoring complete confidentiality, neutrality, complete fairness, unbiasedness and exercising best workplace investigation practices. Should be able to independently handle allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across regions like India, Southeast Asia locations. Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way. Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable. Partner with legal counsel as needed. Follow thorough investigations through resolution. Maintain accurate files, documentation, and follow-up. 
  • Effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience.
  • Must exhibit strong professional judgment, emotional intelligence, and collaborative across functions and regions, should communicate effectively with cross-functional partners in HR, Legal, HR Ops, TA, TR, Govt Relations and the business.
  • Must be able to articulate India local laws and other provide guidance to the leadership team for any Labor compliance and law regulation changes. India SPOC to Leadership on advice, consult for any difficult employee conversations, support in any ER conflict resolution. 
  • Partner and assist the Corporate Investigations team for conducting local employee investigations.
  • Work collaboratively on employee relations matters such as corrective actions including warnings or performance improvement plans. 
  • Assess policy issues regarding legal risk; work with legal advisors to ensure compliance to and understanding legislation.
  • Proactively lead the delivery and deployment of new ER Practices and review/redefine existing ones.
  • Support all Labor compliance activities/audits and state laws.
  • Ensure continuous improvement by actively identifying gaps, proposing, and implementing changes and innovative solutions. Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team.
  • Build and maintain online repository of knowledge updates best practices for easy access and retrieval.
  • Improving employee experience in all HR life cycle functions
  • Participates in the development and delivery of management training programs designed to advance the employee relations skills of people managers. Facilitate training to build employee relations skills among people managers. 
  • Assist with ad-hoc employee relations and HR department projects. 
  • Make suggestions to leaders and HR Business Partners on employee engagement, policy or process improvements based on trends and risks. 

PREFERRED EXPERIENCE: 

  • Strong ER experience gained through increasingly responsible positions within Human Resources with a particular focus on employee relations, HRBP.
  • Experience in a high growth, fast paced matrix environment.
  • Strong problem-solving skills and ability to determine the root cause of issues. 
  • Highly collaborative and able to work both within and across teams globally. 
  • Ability to work through ambiguity, think creatively, be flexible and roll-up your sleeves. 
  • Exceptional communication skills, case documentation and report writing skills, executive leadership presentation and relationship development skills. 
  • Professional, confident manner and poised and articulate demeanor. 
  • Ability to work effectively with a wide array of personality types and all job levels. 
  • Demonstrated history of exemplary ethics and integrity, including ability to handle and maintain confidential information. 
  • Active commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concerns. 
  • Demonstrated ability to assume sole and independent responsibility for projects. 
  • Ability to exercise discretion related to sensitive employee matters. 
  • A culture champion, promoting company values to drive decision making. 

 

 

#LI-MC1

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