Field Applications Engineer (FAE) - Strategic Cloud Accounts

Sep 19, 2024
Santa Clara, Cuba
... Not specified
... Intermediate
Full time
... Office work


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_




The Role: 

We are looking for our next team member to support strategic cloud end-customers in the San Francisco Bay area. In this commissioned technical sales role, you will help grow demand for AMD-based Infrastructure/Platform as a Service (IaaS/PaaS) solutions from our largest public cloud service providers by engaging with key end-customer engineering and leadership contacts to demonstrate AMD-based products addressing their most critical business challenges. Working in partnership with Account Executive(s), the FAE is responsible for technical engagements with their named customer(s) for CSP IaaS/PaaS products. You will occasionally provide training to teammates and assist them with their unique challenges that intersect your subject matter expertise. Success in this role is measured by AMD share of the customers’ IaaS/PaaS spend. Achieving success requires knowledge of common cloud and datacenter workloads, CSP IaaS/PaaS product offerings, performance profiling and monitoring utilities, technical understanding of x86 processor/SOC architecture, and the Linux operating system, coupled with responsiveness, integrity, self-motivation, organization, and excellent verbal and written communications. 

 

The Person: 

Does this sound like you? We'd love to talk! 

  • Excellent interpersonal and communication skills (written, verbal, and presentation) with a balance of cloud architecture, processor architecture, and application software expertise 

  • Ability to work independently and as part of a team 

  • Outstanding organizational and time management skills, handling multiple sometimes conflicting priorities 

  • Ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships 

  • Willing to travel up to 25% 

 

Key Responsibilities: 

  • Provide technical guidance and assistance to Account Executives in defining and executing account strategy 

  • Discover critical customer business challenges addressable with AMD-based CSP IaaS/PaaS products 

  • Provide hands-on, expert-level technical guidance to performance engineers and application developers in software / deployment optimization 

  • Partner with other AMD subject matter authorities to tackle specific customer challenges 

  • Architect, install, and test solutions in-house, as needed, to ensure successful evaluations and deployments 

  • Lead technical sessions and seminars on topics, technologies, and products relevant for your customer 

  • Gather a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD 

  • Provide voice of the customer feedback to AMD marketing and engineering teams, Global CSP account teams 

 

Preferred Experience: 

  • Success in a customer-facing technical role working with IaaS/PaaS products such as AWS EC2, ECS, EKS, Azure VMs, ACS, AKS, Google Cloud Compute Engine, GCE, GKE, Oracle Cloud Infrastructure 

  • Workload and application deployment or development of databases (PostgreSQL, MySQL, Redis, MongoDB), web caching/serving (NGINX, Apache Web Server), AI/ML inference, containerized workload deployments (Kubernetes, Docker), networking, software-defined storage, and data analytics (Apache Spark, MapReduce) 

  • Server software ecosystem: Linux, Java, and profiling and performance optimization tools such as Linux Perf, strace, and Intel vTune 

  • Setup and configuration of both physical server systems and cloud infrastructure including operating system software and networking and storage infrastructure 

 

Academic Credentials and Certifications: 

  • Bachelor’s degree in a technical field (Computer Science, Computer Engineering, or Electrical Engineering preferred), or sufficient equivalent technical experience 

  • AWS Cloud Practitioner (or Azure or GCP equivalent) a plus 

  • AWS Solutions Architect Associate (or Azure or GCP equivalent) a plus 

 

Location: 

  • This is primarily a work from home position, within one hour drive of San Francisco or San Jose preferred 

  • Within one hour drive of a commercial airport (travel may exceed 25%) 

  • This position is not eligible for relocation expenses or immigration sponsorship 

 

 

 

#LI-KH1

 




At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

The Role: 

We are looking for our next team member to support strategic cloud end-customers in the San Francisco Bay area. In this commissioned technical sales role, you will help grow demand for AMD-based Infrastructure/Platform as a Service (IaaS/PaaS) solutions from our largest public cloud service providers by engaging with key end-customer engineering and leadership contacts to demonstrate AMD-based products addressing their most critical business challenges. Working in partnership with Account Executive(s), the FAE is responsible for technical engagements with their named customer(s) for CSP IaaS/PaaS products. You will occasionally provide training to teammates and assist them with their unique challenges that intersect your subject matter expertise. Success in this role is measured by AMD share of the customers’ IaaS/PaaS spend. Achieving success requires knowledge of common cloud and datacenter workloads, CSP IaaS/PaaS product offerings, performance profiling and monitoring utilities, technical understanding of x86 processor/SOC architecture, and the Linux operating system, coupled with responsiveness, integrity, self-motivation, organization, and excellent verbal and written communications. 

 

The Person: 

Does this sound like you? We'd love to talk! 

  • Excellent interpersonal and communication skills (written, verbal, and presentation) with a balance of cloud architecture, processor architecture, and application software expertise 

  • Ability to work independently and as part of a team 

  • Outstanding organizational and time management skills, handling multiple sometimes conflicting priorities 

  • Ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships 

  • Willing to travel up to 25% 

 

Key Responsibilities: 

  • Provide technical guidance and assistance to Account Executives in defining and executing account strategy 

  • Discover critical customer business challenges addressable with AMD-based CSP IaaS/PaaS products 

  • Provide hands-on, expert-level technical guidance to performance engineers and application developers in software / deployment optimization 

  • Partner with other AMD subject matter authorities to tackle specific customer challenges 

  • Architect, install, and test solutions in-house, as needed, to ensure successful evaluations and deployments 

  • Lead technical sessions and seminars on topics, technologies, and products relevant for your customer 

  • Gather a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD 

  • Provide voice of the customer feedback to AMD marketing and engineering teams, Global CSP account teams 

 

Preferred Experience: 

  • Success in a customer-facing technical role working with IaaS/PaaS products such as AWS EC2, ECS, EKS, Azure VMs, ACS, AKS, Google Cloud Compute Engine, GCE, GKE, Oracle Cloud Infrastructure 

  • Workload and application deployment or development of databases (PostgreSQL, MySQL, Redis, MongoDB), web caching/serving (NGINX, Apache Web Server), AI/ML inference, containerized workload deployments (Kubernetes, Docker), networking, software-defined storage, and data analytics (Apache Spark, MapReduce) 

  • Server software ecosystem: Linux, Java, and profiling and performance optimization tools such as Linux Perf, strace, and Intel vTune 

  • Setup and configuration of both physical server systems and cloud infrastructure including operating system software and networking and storage infrastructure 

 

Academic Credentials and Certifications: 

  • Bachelor’s degree in a technical field (Computer Science, Computer Engineering, or Electrical Engineering preferred), or sufficient equivalent technical experience 

  • AWS Cloud Practitioner (or Azure or GCP equivalent) a plus 

  • AWS Solutions Architect Associate (or Azure or GCP equivalent) a plus 

 

Location: 

  • This is primarily a work from home position, within one hour drive of San Francisco or San Jose preferred 

  • Within one hour drive of a commercial airport (travel may exceed 25%) 

  • This position is not eligible for relocation expenses or immigration sponsorship 

 

 

 

#LI-KH1

 

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