Head of Internal Communications

Apr 28, 2024
San Francisco, United States
... Not specified
... Internship
Full time
... Office work

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide and Instagram channel to learn how to ace our interview process.

About the Role

The Senior Manager, Internal Communications will lead the development and execution of Twitch's internal communications strategy. You will report to the Global Head of Communications and partner with senior leadership, as well as and the people, employee experience, and communications teams to foster belonging and help keep employees around the globe informed and engaged.

You’ll oversee our weekly All Hands, improve the efficacy of existing channels and consider developing new ones to help inform and ensure alignment. You will work with the Twitch executive team and provide strategic counsel company-wide news and announcements, and crisis and change management. You’ll partner with the people team to help shape our inclusion, diversity, equity and belonging strategy and programs. You can lead with confidence and are comfortable working with senior executives.

This role may be remote in the US, with a preference for location in San Francisco, CA; Los Angeles, CA; Irvine, CA; Seattle, WA; New York, NY.

You Will:

  • Oversee and develop a comprehensive approach to internal communications, setting the strategic direction in close collaboration with the executive team 
  • Develop innovative ways of communicating with and engaging employees across a range of formats 
  • Develop and implement communication programs to help bring our mission to life for employees
  • Identify opportunities to help employees understand Twitch’s goals and objectives, and how their work ladders up 
  • Partner with our People team and company leadership on news and announcements, including crisis and change management.
  • Provide strategic counsel to senior executives

You Have:

  • 5+ years of experience in internal communications, including experience working in-house
  • Proven success building and implementing internal communications programs
  • Ability to operate at both strategic and execution levels
  • Ability to work independently and exercise sound judgment in dynamic environments
  • Strong collaboration and project management skills
  • Experience counseling C-level executives
  • Exceptional written and verbal communications skills
  • Enthusiasm for Twitch and our community

Bonus Points

  • Passion for creators or experience as one yourself


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW8446

 #LI-Remote #RemoteFriendly

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit https://www.twitch.tv/jobs/en/#learn-more. Applicants should apply via our internal or external career site.


Remote US Pay Per Year
$113,600$211,200 USD
41 available jobs