Electronic Arts Information Technology (EAIT) group keeps our employees and business operations connected globally.  As a digital entertainment company, EA’s enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and needs your help to do that.

As an IT Business Management. Operations Specialist, you will report to the IT Purchasing Team Lead.

 Responsibilities:

Purchase related responsibilities

• You will provide procurement support capabilities for IT hardware, software, and services, globally, by working with vendors or other IT departments to obtain quotes and finalize the procurement process.
• Provide ad-hoc support and analysis for historical Purchase Orders
• Have all-around knowledge of enterprise level purchasing process, across all regions, entities, and type of IT assets (hardware, software, contracted services) and can onboard and guide junior team members.

Asset management related responsibilities

• Make sure EA’s processes are correctly followed when purchasing IT related fixed assets, advises other departments involved in the fixed asset lifecycle around the correct action and notifies or escalates any issue to appropriate channels (global asset management team / finance / manager)
• Support the global asset management team in making sure EA’s IT fixed assets are managed and tracked correctly within EA’s asset tracking tools: data entry / correction, reconciliations during audits / disposals / resales, RMAs.
• Advocate EA’s global asset management and tracking systems and policies to other departments within EA that are on course of adopting these tools and policies, advising partners on potential benefits, tips and tricks.

Automated tool usage and development:

• Initiate and help design business process improvement or process automation efforts within the IT Purchasing department.
• Monitor daily operations, identifying any gaps and opportunities and suggests new tools or process improvements to maximize efficiency of the purchasing process and business user experience.
• Is involved in the ongoing process of purchasing automation helps identify automation opportunities, give feedback on development design and go-to production of automation scripts, supports already live automated components from operational perspective.

The next great IT Business Management. Operations Specialist needs:

• Two years or more of proven experience in a similar role or a similar customer support role.
• Bachelor’s degree in computer science or economics, or equivalent professional experience.
• All-around knowledge of enterprise level purchasing process, across all regions, entities, and type of IT assets (hardware, software, contracted services)
• Experience working with product development teams to give feedback and help understand and design improved and standardize business processes for automation purposes.
• Work with, structure and analyze large volumes of data.
• Previous experience with Oracle E-Business Suite (iProcurement) or similar tools such as SAP.
• Proficiency in English

We Thought You Might Also Want to Know:

• More about our location: https://www.facebook.com/ElectronicArtsRomania

Join us in driving the next revolution in games.