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IT Operations Specialist

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IT Operations Specialist in Vancouver, Canada

  • Unity
  • Full time
  • Intermediate
  • Email
  • Vancouver, Canada
  • 29/05/2021
  • Report

Keep everyone safe, keep everything connected

Our team supports the infrastructure that keeps Unity humming. We devise networking solutions that let employees and users do what they need to do. The team maintains the systems and manages the traffic, protecting the security and privacy of millions of people.

The opportunity

Unity is seeking an Information Technology professional to join our Global IT Operations team. In this role, you will work on maintaining and supporting the computer hardware and systems for our business and resolve technical issues by collaborating with colleagues across all departments and assist them with their technical requirements!

What you’ll be doing

  • Procure, configure and deploy laptops or desktop systems and establish accounts for new users
  • Helping colleagues resolve their technical issues with software or hardware
  • Create and maintain procedures and documentations that provide technical knowledge to the entire organization.
  • Support the implementation of new technologies or applications
  • Keep track of technological advancements and trends in IT

What we’re looking for

  • Experience working in a technical support role
  • Working knowledge of a variety of software, hardware, and applications such as Windows, Macs, Jira, Confluence, Google Workspace, Zoom, and Slack
  • Willingness to solve complicated problems and see projects through to completion.
  • Good interpersonal communication and relationship building skills.
  • A teammate wanting to help other colleagues and departments with technical problem

You might also have

  • ITIL certification or working experience

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Life at Unity

Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices. For more information, please visit www.unity.com.


Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

#LI-MJ1 #JUN

 

Unity

We believe the world is a better place with more creators in it. This is at the core of our business because we believe our technology can change the world. Our products give content creators the tools to not just entertain but to create innovative R...

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