IT Technician - Treyarch

Sep 08, 2022
Playa del Carmen, Mexico
... Not specified
... Intermediate
Full time
... Office work

Job Title:

IT Technician - Treyarch

Requisition ID:

R017363

Job Description:

Treyarch is looking for a talented new IT Technician to join our team!

You'll be responsible for designing and implementing end user computing solutions as well as maintaining our data center environments in this role, though we're also looking for someone with the capability and the willingness to provide support in all other areas of IT as needed, including help desk, asset management, monitoring, data storage, patch management and backup.

You will need to be able to address, diagnose and resolve problems quickly and efficiently in a high-paced, studio environment. You will also need to demonstrate the ability to communicate and collaborate efficiently with a wide variety of teams and users. This listing is for a 100% on-site job temporarily located in El Segundo (perm location will be in Playa Vista).

What you'll do...

  • Provide support to the end user whether remote or on-site via slack, email or in person
  • Active Directory management and support
  • Workstation provisioning for new and existing users (Imaging, software, and hardware deployment)
  • Address remote and on-site hardware issues (printers, shared PCs, and video game consoles)
  • Assist with any software deployment and address any issues that may arise (Common software are Office 365, Zoom, Slack, Autodesk, and Adobe CC products)
  • Assist with IT assets and inventory management
  • Friendly demeanor and friendly communicative skills
  • Support and contributions on any IT related projects

To succeed you should have…

  • Minimum 2+ year experience of providing IT support
  • Familiar with video game consoles
  • Previous video game studio experience is a plus
  • Knowledgeable in PC hardware and Windows environments
  • Proficiency in Microsoft Office 365 troubleshooting
  • Proficient understanding of networking

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

ABOUT TREYARCH

Founded in 1996, Treyarch is a videogame studio whose purpose is to create awesome games for the world to enjoy. With this purpose in mind, we crafted the award winning Call of Duty: Black Ops series and pioneered the fan favorite Zombies mode.

At Treyarch, we empower the team to be individually driven to innovate on our games, processes, and culture. How we do things is just as important as what we do.

Studio culture and development, we believe it’s a team effort and that collaboration and hearing one another is key. Every day we face the large and small challenges together and every voice matters.

These values guide us in our mission to create moments that matter. Both to the players and to us, the creators. In an era where triumphs and defeats are readily shared, seeing players engage with our creations gives us great pride. Come help us create that next moment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

To learn more about our studio, please visit us at www.treyarch.com, on Facebook at www.facebook.com/treyarch, and @treyarch on Twitter.

PS, we’ve also got some pretty amazing office perks and benefits, like 20 vacation days and 16 holidays, 10 weeks of family leave, free lunches and snacks at our office, comprehensive healthcare, and more! Check out all the details here for more information: https://www.benefitsforeveryworld.com/

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