As a Live Development Tester at Ubi MTL, you’ll be part of the post-launch Qc team of a game. You’ll validate every features & updates that makes it into the Live version of the title. Also, helping in making sure the community is having a great experience while frequent content is released for the game.

You will need to interact with all members of your team, including other devtesters; designers, artists, directors, programmers, to understand the root of problems and find possible solutions to fixes. Thanks to you, players will come to uncover is not only a game that is playable, but an experience that’s enjoyable.

Main Responsibilities:
The main and routine tasks of this position include:

• Monitoring the Live version of the game, while verifying every features & releases (MTX, Events, Balancing, etc)
• Investigate, reproduce and report issues that affect the Live version of the game.
• Support the LiveOps team by validating Live maintenances & updates for the game on every platforms.
• Browse forums and websites like Reddit, Youtube, etc. to find & report any issues found by the community.
• Work closely with Community Dev & Customer Support to provide a great gaming experience for the community.
• Flag any major issues affecting the customer experience to the production teams, making sure these are quickly resolved.
• Produce and maintain documentation about processes or features pertaining to your team;
• Work with other development testers to stay up to date, fix features, suggest solutions to setbacks, share knowledge, etc.
• Collaborate with your team lead to understand the overall game vision & design documentation.

Education:

• High school diploma.
• Training in video game testing.

Relevant experience:

• 1-2 years in quality control, quality assurance, or related experience (troubleshooting, testing).
• Experience in Live operations an asset.
• Experience as a community manager, forum admin, etc.

Skills and Knowledge:

• Focus on customer needs
• Knowledge of different social media websites used by the community (e.g. Reddit, Twitter, etc.)
• Good knowledge of QA methodologies, tools and processes;
• Knowledge of bug tracking software (e.g. Jira) and test management tools (e.g. TestRail and Xray)
• Knowledge of the different PC Launchers and their shops (e.g. Uplay, Steam & Epic Games)
• Knowledge of Windows OS (win 10) and consoles (Xbox, PlayStation.)
• Basic scripting knowledge (e.g. Python)
• Rigorous and methodical;
• Proactive, autonomous and resourceful; 
• Good interpersonal and communication skills.
• Excellent problem-solving, organizational, communication, and interpersonal skills
• A highly collaborative, empathetic, and innovative spirit
• A solid understanding of the development process & a passion for video games

Nice to have:

• Knowledge of the Office suite (Outlook, Excel, Word)
• Experience with competitive multiplayer games