Live Ops Specialist

Jan 20, 2023
Kirkland, Canada
... Not specified
... Intermediate
Full time
... Office work

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need

Cat Daddy Games was started 25+ years ago by two industry veterans and is now a wholly owned subsidiary of Take-Two Interactive within the 2K Label.  We have shipped games on almost every genre and platform, with a current focus on mobile games.  Some of our live service titles include WWE SuperCard and NBA 2K Mobile.

Cat Daddy Games is looking for a Live Operations Specialist to join our team in Kirkland, WA. The Live Ops Specialist plays a critical role in the success and operational health of our mobile titles. As the game’s execution expert, the Live Operations Specialist is responsible for implementing, deploying and managing in-game events, sales, and promotions for assigned title(s). Working closely with various game stakeholders, the Live Operations Specialist boosts player engagement and monetization over a game’s lifetime, by reliably and precisely deploying a seamless flow of in-game content releases.

What You’ll Do

  • Own the execution of all in-game content releases
  • Ensure the in-game actions, communication, and promotions are set up, tested, approved, and released. Follow up post-release to verify clean deployment
  • Collaborate with the game stakeholders on in-game content strategies and determine how to execute those plans with available resources and tools
  • Collaborate with a wide variety of departments (internal and external) as needed: designers, artists, producers, community managers, QA, localization, marketing, etc.
  • Identify risks and resolve problems quickly, providing support to the rest of the team
  • Strategically brainstorm, collaborate, and implement operational improvements and efficiencies


What Will Make You A Great Fit

  • Minimum 2 years’ experience working on a live game operated as a service, or similar experience in a similar industry
  • General understanding of free to play mobile game mechanics
  • Fast learner who takes pride in mastering tools and processes
  • Driven to consistently deliver results and exceed expectations with a high level of personal responsibility for work quality
  • Detail oriented with strong organizational and time management skills
  • Ability to solve problems and execute on plans using a combination of common sense, creative (outside the box) and analytical thinking
  • Demonstrate good judgement, prioritization, and decision-making skills under pressure
  • Great communicator with the ability to build strong relationships
  • Dedicated team player, who is willing to do what it takes for the success of the team as well as the game
  • Passion for gaming - espeically sports!
  • Experience with Perforce, Jira a plus
  • General Microsoft Excel knowledge preferred
  • Bachelor\'s degree preferred



As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use accounts.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use accounts.

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