Manager Software System Design

May 25, 2022
Austin, United States
... Not specified
... Senior
Full time
... Office work


What you do at AMD changes everything 
 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 
 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
 

A black and white logoDescription automatically generated with low confidence


What you do at AMD changes everything 
 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 
 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
 

Working at AMD provides an exciting preview into the design and production of processors that achieve new heights and break barriers. AMD processors continue to excel in state of the art security and showcase world record performance. The Customer Enablement group within the DEAE (Datacenter Ecosystems and Application Engineering) team helps extend this lead by enabling these cutting edge features in a wide partner ecosystem.

 

AMD’s Customer Enablement and Migration Engineering team within the Datacenter Ecosystem and Application Engineering (DEAE) organization is looking for a Program Manager who will own and drive Full Stack analysis of customers Application on AMD platforms.  

 

The Person:

You will be a key member of the Customer Enablement and Migration Engineering team, enabling CEM ecosystem in support of AMD EPYC processor adoption.  You will drive the internal execution of the CEM process and leverage DEAE Engineering team skills across the organization to ensure ‘Full Stack’ performant delivery across middleware, runtime, DBMS, OS, BIOS and AMD EPYC products.   Customer engagements will be selective to ensure AMD EPYC adoption by Fortune 200 customers with lessons learned and architectures being documented and shared across AMD Field Engineering.  Critical leader will build a solid understanding of the application characteristics of major workloads in the market (i.e. SAP, SQL, OracleDB, MySQL, etc.) to build out a framework for ‘workload profiling’ to assist customers in understanding how best to configure their workload to deliver a Consistent, Predictable, Reliable experience.   The leader will come with broad background in full stack assessment, engineering and optimization.  The leader will build credibility with key engineering and management stakeholders of the strategic partners and customers as well as AMD’s field and sales team to report progress, align on critical topics, and drive action items to closure.

 

Key Responsibilities:

Own and drive Customer escalations, remediation of critical customer adoption of AMD platforms and technologies.  Ensuring that milestones are met on time, action items are tracked and closed, technical issues are resolved, and program risks are mitigated/bypassed in a timely manner.  Manage and handle all escalations with a sense of urgency and professionalism.

  • Partner within the DEAE organization to assess and recommend reference architecture configurations and implementation guidance to drive AMD adoption
  • Customer Enablement systems that share learned patterns and practices for workload adoption of AMD platform and technologies
  • Systematic collection of current platform manifests
  • Systematic collection of current workload profiles
  • Programmatic recommendation of best AMD platform and configuration to meet the customers workload requirements
  • Capture learnings within internal systems and build out a repository to help AMD Field Engineering drive adoption of AMD platforms at scale
  • Partner with DEAE Cloud and OEM teams that Manage strategic partners as they build migration practices to support AMD EPYC adoption

Report overall execution status internally as well as externally and make critical communication to partners on schedule changes, feature enablement, etc. and align on the right next steps.

Continuously strive to maintain and optimize processes to bring execution focus and efficiency to the customer needs. Ensure engagement of DEAE Engineering team, and other ADM platform teams within the broader Ecosystem where appropriate to ensure synergy and eliminate duplication.  Finally, connect and coordinate internally with key stakeholders in cross-functional teams to address and balance prioritization of reasonable needs/asks vs. push-back on others.

Connect with partners, as well as AMD executives, to get sponsorship for critical needs of the customer requiring large resource and budget investments.

Facilitate closure of complex issues and action items requiring multi-party alignment of AMD teams, customers and their partners.

Build strong engineering relationships with the program management and engineering counterparts on the partner side.

 

Preferred Experience:

  • Strong execution skills, excellent customer management and well-versed with different project management tools.
  • Good breadth of technical knowledge (systems integration, systems optimization, service engineering, software tooling) and experience in multi-disciplinary areas.
  • Extensive program management experience while multi-tasking and handling dynamic environment and pressure well.
  • Good knowledge of physical server, virtual server, cloud compute and container computing architectures
  • Proven track record of working with Product Management, Product Marketing, Sales, and Engineering teams to support and enable bringing product to market.
  • Experience working in a multi-site and multi-cultural environment and ability to travel as needed (minimal travel expected).
  • Experience in leading a team and creating/deploying processes for efficiency and scale will also be a big plus.
  • Team player with passion and hunger to do whatever it takes for business success.
  • Excellent communication skills.
  • Ability to align and build consensus among parties working towards the final goal.
  • Keen sense of urgency and drive for results.
  • Market Leading thinker

 

Academic Credentials:

Batcheler’s Degree EE or CS with 15+ years of proven experience.

Master’s Degree in Engineering or MBA

 

Location:

Flexible.  Prefer Austin, TX

 

#LI-SH2


Requisition Number: 165162 
Country: United States State: Texas City: Austin 
Job Function: Design
  

Benefits offered are described here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

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