Manager, Technical Account Managers
We are looking for an experienced manager to lead a team of Technical Account Managers! You'll be responsible for overseeing the account base for your region, evolving and maturing the department, and managing a team of Technical Account Managers.
Your team will be focused on our Unity Gaming Services suite, with a particular emphasis on game server hosting and player communications. They will be partnering with dedicated clients to understand their requirements and help deliver an outstanding customer experience. They will also build and manage tasks, project plans, and key milestones for us and our clients by collaborating with our teams of software developers, product managers, and support engineers.
Are you ready to embrace this challenge?
What you’ll be doing
- Work with your team to oversee the smooth planning and operation across clients
- Communicate common themes from clients to our internal teams to inform our product strategy
- Serve as an escalation point for customer challenges
- Look for opportunities to improve internal processes, workflow, and team structure
- Establish and maintain relationships with cross-functional teams at Unity
What we’re looking for
- Experience in software development, preferably in the game industry
- Proven experience of leading a team of Technical Account Managers, Technical Project Managers, or Technical Producers
- Strong organisational skills with extraordinary attention to detail
- Excellent communication and interpersonal skills, both written and verbal
Life at Unity
Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world’s most powerful digital content is created. Specifically, Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.
In the fourth quarter of 2022, more than 70% of the top 1000 mobile games were made with Unity as derived from a blended number of the top 1000 games in the Google Play Store and Apple App Store. In 2022, Made with Unity Applications had more than 4 billion downloads per month. For more information, please visit www.unity.com.
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