WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team. 

AMD together we advance_

Customer Debug Engineer

THE ROLE: 

Work closely with MDC/OEM/ODM partners to enable successful deployment of AMD server platforms by augmenting customer solutions with technical collateral, such as application note documentation, user guide on customization and tuning, sample and reference design materials, and debugging/profiling tools

• Perform bringing up support, as well as debugging on internal and external reference and production designs, and provide solutions to customers
• Engage directly on key technical topics, issues, architecture discussions, and performance optimizations with customers and internal teams and steer of multi-party discussion to convergence
• Analytic ability to address technical issues and generate creative solutions
• On-site support to speed up issue closure to meet overall project schedule 

THE PERSON: 

As the ideal candidate, you will be responsible for the following:

• Working on any of the following (PCIe/Memory/CPU/Power Management/Platform and System Debug/RAS related failures) with customers to get problems resolved
• Linux kernel fault location, such as hung task, soft lockup, hard lockup, panic;
• System performance analysis, such as CPU utilization drop, network packet loss, disk performance;
• Collaboration with AMD global teams to identify best solutions
• Providing design and debug recommendations to customers

KEY RESPONSIBILITIES: 

• 5+ years (MTS) or 8+ years (SMTS) of silicon/server/client product development experience on OS kernel debug or related domain
• Strong technical skills with extensive hands-on experiences on kernel debug, soft locket, hard lockup, kernel panic, ect.
• Experience in working directly with customers and enabling them to production
• Be able to work in a high demand, fast paced environment with lots of real-time problem solving and critical thinking
• Working with other domain experts together to identify root cause and resolution of AMD's Server SoC

PREFERRED EXPERIENCE: 

• Working experience of Linux kernel development and/or technical support with strong hands-on debug capabilities
• Expert in at least a few kernel subsystems
• Extensive experience with variety of Linux distributions, such as CentOS, SUSE, RHEL, etc.
• Understanding of modern x86 microprocessor architecture and Server platform architecture include computer hardware architecture (CPU/APU/GPU, x86, pcie, memory, bus logic) and software architecture (OS, driver, firmware development)
• Familiarity with programming / scripting language (C/C++, Python, Shell, ...)
• Self-organizing and the ability multitask based on priorities
• Must be a self-starting team player with excellent communication skills who can work with minimal guidance

ACADEMIC CREDENTIALS: 

• Bachelor’s or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent 

Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Customer Debug Engineer

THE ROLE: 

Work closely with MDC/OEM/ODM partners to enable successful deployment of AMD server platforms by augmenting customer solutions with technical collateral, such as application note documentation, user guide on customization and tuning, sample and reference design materials, and debugging/profiling tools

• Perform bringing up support, as well as debugging on internal and external reference and production designs, and provide solutions to customers
• Engage directly on key technical topics, issues, architecture discussions, and performance optimizations with customers and internal teams and steer of multi-party discussion to convergence
• Analytic ability to address technical issues and generate creative solutions
• On-site support to speed up issue closure to meet overall project schedule 

THE PERSON: 

As the ideal candidate, you will be responsible for the following:

• Working on any of the following (PCIe/Memory/CPU/Power Management/Platform and System Debug/RAS related failures) with customers to get problems resolved
• Linux kernel fault location, such as hung task, soft lockup, hard lockup, panic;
• System performance analysis, such as CPU utilization drop, network packet loss, disk performance;
• Collaboration with AMD global teams to identify best solutions
• Providing design and debug recommendations to customers

KEY RESPONSIBILITIES: 

• 5+ years (MTS) or 8+ years (SMTS) of silicon/server/client product development experience on OS kernel debug or related domain
• Strong technical skills with extensive hands-on experiences on kernel debug, soft locket, hard lockup, kernel panic, ect.
• Experience in working directly with customers and enabling them to production
• Be able to work in a high demand, fast paced environment with lots of real-time problem solving and critical thinking
• Working with other domain experts together to identify root cause and resolution of AMD's Server SoC

PREFERRED EXPERIENCE: 

• Working experience of Linux kernel development and/or technical support with strong hands-on debug capabilities
• Expert in at least a few kernel subsystems
• Extensive experience with variety of Linux distributions, such as CentOS, SUSE, RHEL, etc.
• Understanding of modern x86 microprocessor architecture and Server platform architecture include computer hardware architecture (CPU/APU/GPU, x86, pcie, memory, bus logic) and software architecture (OS, driver, firmware development)
• Familiarity with programming / scripting language (C/C++, Python, Shell, ...)
• Self-organizing and the ability multitask based on priorities
• Must be a self-starting team player with excellent communication skills who can work with minimal guidance

ACADEMIC CREDENTIALS: 

• Bachelor’s or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent