North America Associate Sales Support Specialist

Apr 26, 2024
Colorado, Brazil
... Not specified
... Intermediate
Full time
... Office work


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_




THE ROLE:

The AMD Adaptive & Embedded Computing Group (AECG) team is looking for an Associate Sales Support Specialist, who will play a fundamental role in revenue growth objectives by working independently with our sales, business, and operations teams. This is an Entry Level role, or ideal for someone early in their career in Sales Operations, or Business Operations.

 

 

THE PERSON:

We’re looking for people with the following competencies to be successful in the role. Does this sound like you?   

  • Strong understanding of business systems and analytical reporting tool usage, understanding of use models, data structure and general business work flow
  • Able to process and analyze data in Excel using advanced features such as Vlookup, Pivot tables to build charts and summarize data for business consumption
  • Effectively communicate a problem statement with a proposed solution
  • Ability to document a sales process, end to end
  • Identify redundancies and process problems; proposes improvements to own activities
  • Partner with Sales to participate in the customer discovery, research process
  • Establishes and accesses regular flows of information on markets, customers, or applications that relate to one's job
  • Ability to assemble and present a PowerPoint presentation to peers
  • Customer Service Skills: Inside sales reps will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
  • Communication Skills: Inside sales reps speak to customers about AMD (AECG) product's and answer any questions they might have.
  • Persistence: Not every customer is going to be a sale. Being able to bounce back is key.
  • Sales representatives might work to follow up on sales leads
  • Inside sales representatives work internal AMD (AECG) field sales customers to find what they need, create solutions and ensure a smooth sales process
  • Maintaining a database of current and potential customers and opportunities
  • Researching and qualifying new leads

 

 

 

KEY RESPONSIBILITIES:

  • Design Registration Management
  • Quoting
  • Revenue Management and Allocation
  • Pipeline Management
  • Analytical Reporting
  • Tier One support for Field Sales
  • Data administration and processing
  • Liaison between Business Operations and Customer Operations to coordinate pricing and distribution
  • Lead Qualification
  • Customer Experience Liaison

 

PREFERRED EXPERIENCE:

  • Microsoft Office experience required (Outlook, Powerpoint, Excel, Word)
  • Salesforce.com experience preferred
  • Electronics manufacturing and supply chain experience preferred but not required
  • Must be interested in technology
  • Goal Oriented, Self-Motivated and Disciplined Work Ethic
  • Ability to Communicate Effectively (Written & Verbal) With Customers, Partners, and Internal personnel
  • Excellent Organizational Skills to Effectively Multi-Task / Handle the Various Tasks of the Role 

 

 

ACADEMIC CREDENTIALS:

Bachelor’s Degree preferred, or other equivalent

 

 

LOCATION:

Colorado or remote

 

 

 

#LI-KH1




At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

THE ROLE:

The AMD Adaptive & Embedded Computing Group (AECG) team is looking for an Associate Sales Support Specialist, who will play a fundamental role in revenue growth objectives by working independently with our sales, business, and operations teams. This is an Entry Level role, or ideal for someone early in their career in Sales Operations, or Business Operations.

 

 

THE PERSON:

We’re looking for people with the following competencies to be successful in the role. Does this sound like you?   

  • Strong understanding of business systems and analytical reporting tool usage, understanding of use models, data structure and general business work flow
  • Able to process and analyze data in Excel using advanced features such as Vlookup, Pivot tables to build charts and summarize data for business consumption
  • Effectively communicate a problem statement with a proposed solution
  • Ability to document a sales process, end to end
  • Identify redundancies and process problems; proposes improvements to own activities
  • Partner with Sales to participate in the customer discovery, research process
  • Establishes and accesses regular flows of information on markets, customers, or applications that relate to one's job
  • Ability to assemble and present a PowerPoint presentation to peers
  • Customer Service Skills: Inside sales reps will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
  • Communication Skills: Inside sales reps speak to customers about AMD (AECG) product's and answer any questions they might have.
  • Persistence: Not every customer is going to be a sale. Being able to bounce back is key.
  • Sales representatives might work to follow up on sales leads
  • Inside sales representatives work internal AMD (AECG) field sales customers to find what they need, create solutions and ensure a smooth sales process
  • Maintaining a database of current and potential customers and opportunities
  • Researching and qualifying new leads

 

 

 

KEY RESPONSIBILITIES:

  • Design Registration Management
  • Quoting
  • Revenue Management and Allocation
  • Pipeline Management
  • Analytical Reporting
  • Tier One support for Field Sales
  • Data administration and processing
  • Liaison between Business Operations and Customer Operations to coordinate pricing and distribution
  • Lead Qualification
  • Customer Experience Liaison

 

PREFERRED EXPERIENCE:

  • Microsoft Office experience required (Outlook, Powerpoint, Excel, Word)
  • Salesforce.com experience preferred
  • Electronics manufacturing and supply chain experience preferred but not required
  • Must be interested in technology
  • Goal Oriented, Self-Motivated and Disciplined Work Ethic
  • Ability to Communicate Effectively (Written & Verbal) With Customers, Partners, and Internal personnel
  • Excellent Organizational Skills to Effectively Multi-Task / Handle the Various Tasks of the Role 

 

 

ACADEMIC CREDENTIALS:

Bachelor’s Degree preferred, or other equivalent

 

 

LOCATION:

Colorado or remote

 

 

 

#LI-KH1

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