The Operational Assistant is a key support role within Riot Games, responsible for providing administrative, systems, and operational coordination for the Remote Broadcast Centers (RBC). Working closely with the Global Operations Director and key stakeholders across Production, Enterprise, and Content Services, this role ensures the smooth execution of project tracking, business processes, reporting workflows, and day-to-day operational support at the RBC.

The role is vital to maintaining comprehensive production documentation, workflows and delivery structures, monthly operational reporting, supporting budgeting and reconciliation efforts, and ensuring seamless rituals and communication between RBC and CS departments. The Operational Assistant will provide support on coordination between Riot Enterprise teams on financial or legal workflows and approvals, alongside supporting the rollout of internal processes, acting as a key liaison between Riot Games’ RBC leadership and operational teams.

This position is best suited for an organized, detail-oriented individual with strong administrative, reconciliation and coordination skills. The ideal candidate will have experience in business operations, financial processing, and stakeholder management, with the ability to multitask in a fast-paced production environment.

Please note this is a 12 month contract role and will be based within the Dublin Remote Broadcast Center in Swords. 

Key Responsibilities

• Support the Global Operations Director in Daily Operations across both RBC’s (Dublin and Seattle): Assist with the coordination of key operational activities, ensuring smooth execution of workflows
• Provide administrative, systems, and operational coordination for the Remote Broadcast Centers (RBC)
• Coordinate meetings, document agendas, and track follow-ups for RBC operational discussions.
• Support project tracking, business processes, reporting workflows, and day-to-day operational tasks at the RBC
• Maintain comprehensive production documentation, workflows, and delivery structures
• Prepare and manage monthly operational reporting,  including utilisation tracking and project management.
• Facilitate rituals and communication between RBC and Content Services (CS) departments
• Coordinate with Riot Enterprise teams on financial and legal workflows and approvals
• Support the rollout of internal processes
• Act as a key liaison between RBC leadership and operational teams
• Manage stakeholder communication and coordination
• Ensure accuracy and timeliness in financial processing and reconciliation -  including purchase orders (coupa), legal signatory workflows, invoice tracking, budget reconciliation, and event expense management.
• Support budgeting and reconciliation efforts
• Assist in multitasking and coordination within a fast-paced production environment

Essential Experience & Skills

• Experience in business operations, financial processing, or administrative coordination.
• Proficient Project Management skills
• Strong attention to detail, with the ability to track and manage financial transactions.
• Excellent organizational and multitasking skills in a fast-paced environment.
• Ability to work with cross-functional teams and support various operational workflows.
• Proficiency in financial tracking tools and business operations software.
• Strong communication and problem-solving skills.

Desirable Experience & Skills

• Previous experience in a media, broadcast, or production environment.
• Familiarity with financial systems and reporting tools such as Coupa, Ironclad and Airtable.
• Understanding of contract management and vendor coordination.
• Experience working in an international or multi-site business environment.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Let's Thrive Together:

Because together we are better.

It’s our policy to provide equal employment opportunities for all applicants and members of Riot Games. We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we’re excited to hear from you. Don’t be discouraged if you feel you don’t fully meet every single one of the requirements for a particular role, there’s always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you!