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Operations Producer

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Operations Producer in City of London, United Kingdom

  • The Pokemon Company
  • Contract
  • Intermediate
  • Email
  • City of London, United Kingdom
  • 02/10/2021
  • Report


The Operations Producer will take the lead the on day-to-day operation of TPCi’s cloud-based archive and Media Asset Management system. They will lead on the onboarding and the sending of deliverables to broadcast partners from the MAM, working closely with their US-based counterpart in developing functionality of it, as well as improving back-end operations for the whole department.

They will also be the first point of contact for Aggregators and VOD platforms, ensuring that avails/metadata and artwork are correctly delivered in a timely manner. 


The role directly impacts TPCi’s ability to deliver directly to broadcasting partners.  The candidate is required to take a considerable level of personal responsibility for their work. Organised and systematic in approach, they should have high levels of attention to detail and have keen attention to detail.


What You Will Do

MAM and Content Distribution

  • Schedule and manage delivery of incoming media files from vendors into MAM
  • Schedule and manage delivery of outgoing media files to broadcast partners and other endpoints
  • Oversee media workflows within MAM, intervening as required for dealing with exceptions requiring manual handling/processing.
  • Manage vendor relationships for the MAM toolset
  • Lead onboarding of new outbound destinations, interpreting technical specifications and configuring these into the MAM.
  • Train colleagues or freelancers and implement new procedures and systems as and when they arise.
  • Evangelize and lead take up/usage of MAM within department and beyond 
  • Format and collate metadata / avails documents for VOD platforms and Broadcasters.
  • Create delivery schedules and track project milestones, communicating changes/issues where necessary.
  • First point of contact for partner rejections and queries.
  • Work with TPCi IT department to troubleshoot any MAM related issues or implement new tools

Back-end Operations

  • Optimize departmental project / task management processes
  • Implement and/or optimize archiving and storage practices for the department
  • Contribute to the implementation of a production dashboard that reports job progress for the whole department
  • Enable transparency by simplifying storage locations
  • Minute taking for departmental meetings


What You Will Bring

  • Experience with cloud based workflows with a working knowledge of content management systems, media asset management systems, transcoders and auto qc solutions.
  • Proven knowledge of asset delivery to broadcast and particularly VOD platforms.
  • In depth knowledge of media mover systems, video & audio file formats and codecs, subtitling/closed captioning, metadata and back end portals.
  • Experience of operating video processing tools such as transcoders & standards converters is highly desirable
  • Knowledge of localization issues and cross-cultural awareness.
  • Proven experience in creating delivery schedules
  • Strong Project management and communication skills.
  • Outstanding organizational skills.
  • Team-oriented.
  • Ability to handle a variety of assignments, balance priorities and meet deadliness
  • Knowledge of project management/scheduling software.
  • Proficiency in Word, Outlook, Excel, PowerPoint and SharePoint.
  • Familiarity with Adobe Creative Suite – Photoshop, Premiere and Illustrator skills a plus
  • Experience in video editing, particularly Adobe Premiere Pro, motion graphics and filming (please provide show reel)

Nice to haves:

  • Proficiency in another language.
  • Video editing experience.
  • Prior experience with a Content Management System/Media Asset Management system.

How You Will Be Successful

  • Creativity and Vision: You can create amazing content that represents the Pokémon brand, connects with our fans and supports the Pokémon business.
  • Communication: You have impeccable written and verbal communication with ability to articulate your vision in a way that excites and motivates stakeholders.
  • Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve tasks with a high sense of urgency and ownership.
  • Great people skills: You know the “how” is as important as the “what” and you aim to build effective relationships across the organization, as well as externally with 3rd You are mindful of diverse perspectives and engage others in a professional manner.
  • Passion and Pride in your work: You love what you do and how you can add value to the process. You ensure consistency and quality of your work and take a methodical approach to accomplishing your work.
  • Logical and analytical: You’re able to distill and synthesize complex ideas into concise, meaningful information to stakeholders. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through. You’re able to understand performance analytics and apply learnings to improve programming.
  • Growth mindset: You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together.
  • Collaborative & Team-Oriented: You thrive on working with others and synthesizing sometimes conflicting or ambiguous input into engaging content.
  • Results-Driven: Working toward goals and the success of the team gets you out of bed in the morning.

What to Expect

We offer a professional, fun and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. Core hours will be between 10am-6pm. Travel between office locations internationally will be required, approximately 5% of the time.

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Pokemon Company

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV s...

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