Senior Application Portfolio Management Analyst

Apr 27, 2024
Not specified,
... Not specified
... Senior
Full time
... Office work


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_




THE ROLE:

AMD is seeking an experienced Senior IT Application Portfolio Management Analyst to join the organization.  In this full-time position, you will be responsible for managing of application portfolios within IT. Your responsibilities will include supporting activities to ensure that Business Applications and Business Services are kept up-to-date with accurate and complete data; as well as proactive reviews of server mappings against the Business Applications.  Other responsibilities may include assisting with cross-functional initiatives that will create value in the efficiency and effectiveness of Application Portfolio Management.

 

KEY RESPONSIBILITIES: 

 

  • Manage Application Portfolio Management (APM) application in ServiceNow
  • Manage the APM support resource(s)
  • Manage inventory of business applications, services, and offerings and related processes/requests
    • Initiate periodic review of Business Application, Services, and Server Mappings
  • Approver for new Business Application, Business Service, and Business Service Offering requests
    • Business Applications
    • Business and Technical Services
    • Service Offerings
    • Application Services (Register)
  • Have working knowledge of the IT organization, including business partners and team leads
  • Engage with Business Application requestors and existing IT Owners to determine the correct approach for capturing Business Application and related Services
  • Have working knowledge general IT architectures and basic understanding of Enterprise Architecture
  • Have a working knowledge of the ServiceNow CMDB
  • Develop a working knowledge of the ServiceNow Common Service Data Model (CSDM)
  • Proactively know when org changes and terminations should trigger Business Application and Business Service re-assignments
  • Managing portfolio of service requests related to APM and CSDM and enable self-service capabilities where possible 

PREFERRED EXPERIENCE: 

 

  • 3-5 years of working experience in Information Technology Architectures and Applications
  • 3-5 years IT Service Management experience, or a good understanding of Service Management practices.
  • Strong analytical skills
  • Excellent organizational skills
  • Experience and working knowledge of CMDB repositories and reporting tools (e.g. PowerBI) is an added advantage
  • Adapt to working in a team-oriented, global, collaborative environment.

ACADEMIC CREDENTIALS:

  • Bachelor’s degree in Business Information Systems, Information Technology, Computer Science or related field (or equivalent experience)

LOCATION:

Penang, Malaysia

 

#LI-SONG

#LI-Hybrid




Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

THE ROLE:

AMD is seeking an experienced Senior IT Application Portfolio Management Analyst to join the organization.  In this full-time position, you will be responsible for managing of application portfolios within IT. Your responsibilities will include supporting activities to ensure that Business Applications and Business Services are kept up-to-date with accurate and complete data; as well as proactive reviews of server mappings against the Business Applications.  Other responsibilities may include assisting with cross-functional initiatives that will create value in the efficiency and effectiveness of Application Portfolio Management.

 

KEY RESPONSIBILITIES: 

 

  • Manage Application Portfolio Management (APM) application in ServiceNow
  • Manage the APM support resource(s)
  • Manage inventory of business applications, services, and offerings and related processes/requests
    • Initiate periodic review of Business Application, Services, and Server Mappings
  • Approver for new Business Application, Business Service, and Business Service Offering requests
    • Business Applications
    • Business and Technical Services
    • Service Offerings
    • Application Services (Register)
  • Have working knowledge of the IT organization, including business partners and team leads
  • Engage with Business Application requestors and existing IT Owners to determine the correct approach for capturing Business Application and related Services
  • Have working knowledge general IT architectures and basic understanding of Enterprise Architecture
  • Have a working knowledge of the ServiceNow CMDB
  • Develop a working knowledge of the ServiceNow Common Service Data Model (CSDM)
  • Proactively know when org changes and terminations should trigger Business Application and Business Service re-assignments
  • Managing portfolio of service requests related to APM and CSDM and enable self-service capabilities where possible 

PREFERRED EXPERIENCE: 

 

  • 3-5 years of working experience in Information Technology Architectures and Applications
  • 3-5 years IT Service Management experience, or a good understanding of Service Management practices.
  • Strong analytical skills
  • Excellent organizational skills
  • Experience and working knowledge of CMDB repositories and reporting tools (e.g. PowerBI) is an added advantage
  • Adapt to working in a team-oriented, global, collaborative environment.

ACADEMIC CREDENTIALS:

  • Bachelor’s degree in Business Information Systems, Information Technology, Computer Science or related field (or equivalent experience)

LOCATION:

Penang, Malaysia

 

#LI-SONG

#LI-Hybrid

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