Job Title:

Senior Manager, Learning & Development

Requisition ID:

R019798

Job Description:

Job Title: Senior Manager, Learning & Development

Job Level: Senior Manager

Location: Santa Monica, CA

Reports to: Head of Learning & Development

Your Mission

As the Senior Manager, Learning & Development, you will play a pivotal role in accelerating the growth of our workforce and business across Activision, Blizzard and King. Your role will be focused on developing business partnerships with senior leaders across multiple studios, lines of business and teams. Focusing specifically on critical performance consulting to align key learning and development needs to business strategies. Partnering with our center-led learning and development team, you will activate global learning and development programs locally within your business units, sometimes facilitating or running programming yourself. Examples may include, executive leadership and manager development programs, career development workshops, upskilling & reskilling skill development and/or coaching. 

You’ll work closely with company, studio, and business unit executives, leaders and subject matter experts, in addition to industry-leading external partners, to adapt globally aligned curriculum to meet the local needs of each of your supported business clients. You will also be responsible for building and maintaining relationships with targeted partner groups across multiple brands and studios, partnering or representing them in the full training development lifecycle (ADDIE). You will partner with peers across our Performance Management and Talent ecosystem to create an integrated approach to HR processes and initiatives within the business on a year-to-year rhythm. We are looking for the right person to be an integral part in the creation of this team and help to drive the long-term career success of employees at all levels across our company.

Responsibilities 

Business Partnership:

• Align to the needs and scale of multiple employee populations, including our game development studios, engineering teams and supporting business teams across Activision, Blizzard and King globally.

• Build relationships across multiple employee populations, including executive and C-level leadership within designated business teams.

• In collaboration with the Head of Learning and Development, establish yourself as the key point of contact for training across your designated business teams, HR partners and executive leaders.

• Perform regular learning & performance needs analysis across designated employee populations focused specifically on aligning future skill needs to current programming.

• Work closely with internal partners (i.e., talent teams, people analytics, tech teams, etc.) to deliver meaningful, cross-functional training across the enterprise.

Vendor Management 

• Identify and secure Learning and Development vendor partners responsible for delivering programs, as well as monitor partner performance and attainment of contracted goals and outcomes in alignment with business team needs.

• In partnership with selected vendors, design learning and development programming, in addition to leading the customization of blended learning options to support independent, classroom, and team-based instruction.

• Partner with center-led internal learning and development team.

Learning Program Facilitation/Coaching:

• Serve as the primary facilitator for development programming including manager/leadership training, onboarding, team communication sessions, career development/feedback workshops, etc.

• Ability to lead and participate in train-the-trainer activities as the primary program facilitator.

• Willingness to become certified in and train populations at scale in industry recognized leadership programming (Examples include DISC, Strength Finder, Crucial Conversations, etc.)

Learning and Development Measurement:

• Complete measurement targets for strategic priorities and initiatives that support immediate and long-term business objectives of teams across designated business teams.

• Partner across the learning and development team to develop a measurement strategy that measures the value of all content within our business teams. 

• Direct program effectiveness by completing activation strategies to gauge participant’s performance during key learning program, while also identifying (and improving) program inconsistencies and deficiencies.

• Establish tracking and measurement approach, and govern progress to report status to business unit leaders.

• When necessary, complete executive updates and program report outs of learning & development health within designated business teams. 

• Create annual reports summarizing impact and progress, as well as recommend solutions to improve efficiency, cost effectiveness, potential learning gaps and anticipated needs.

Success Factors  

• Develop the activation plan for and scale Manager/Leadership development programming customized to the specific business teams you support.

• Cultivate strong relationships across designated business units and teams; becoming the key point of contact for learning & development consulting, solutioning and deployment

• Conduct a business unit wide training needs analysis focused on identifying long-term learning and development needs within designated business teams.

• Activate core learning and development programming including onboarding, goal setting and year-end conversations, addressing peripheral leadership/learning needs as necessary.

Qualifications / Knowledge, Skills and Abilities 

• 5+ years professional experience in corporate Learning and Development

• Proven expertise in scaling global learning and development programming; especially in a corporate learning and development environment.

• Knowledge of upskilling and reskilling vendors and external partners.

• Demonstrated experience presenting to executives and gaining alignment among multiple partners on enterprise-wide initiatives.

• Proven learning facilitation skills; especially in manager or leadership development.

• Expert in adult learning modalities and learning experience.

• Strong project/program management, with the demonstrated ability to manage multiple, complex and global programs, including project implementation, partner management, and budget management.

• Experience owning program strategy and presenting results to senior leadership 

• Consistent track record of using data to measure learning effectiveness, identify insights, and make updates/improvements. 

• Able to work autonomously in a fast-paced work environment while completing multiple priorities. 

• A bias toward action and creative problem solving in a fast-paced environment 

• Demonstrated ability to work in ambiguous situations and across organizational boundaries.

• Proficient with MS Office Suite (i.e., PowerPoint, Word, Excel)

• Experience working with Learning Management Systems (LMS) and/or Learning Experience Platforms.

• Education: Bachelor’s or Master’s (preferred) in related subject area, or relevant certifications.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com General employment questions cannot be accepted or processed here. Thank you for your interest

Our World

Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $105,120.00 - $194,400.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.