Software Applications Engineer 2

Feb 01, 2024
Markham, Canada
... Not specified
... Intermediate
Full time
... Office work
Overview

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_


Responsibilities

AI GPU ML SDK:  Application Engineer

 

LOCATION

  • Markham, Ontario, Canada

 

ONSITE

  • This is an on-site role as the hiring team will require the candidate to work in the LOCATION office.  COVID-19 protocols are being strictly followed.

 

ABOUT THE DEPARTMENT

  • Position within the AI GPU Software Group (AGS) responsible for GitHub community end user support of ROCm on AMD AI products

 

THE ROLE

  • We have a unique role where the candidate will get deal with external GitHub community issues and work closely with the internal SW Developers for resolution.
  • You will reproduce the ROCm issues reported by GitHub community end users.
  • You will get to work with SW Developers from worldwide AMD R&D sites.
  • You will have an opportunity to work with ML Framework, e.g. PyTorch, TensorFlow, ONNX-Runtime
  • You will have an opportunity to work directly on different AMD AI HW Portfolio products with ROCm.
  • You have an opportunity to communicate with end users, and contribute to the resolution of GitHub community issues.

 

THE PERSON

  • We are seeking someone who is passionate about AI in AMD
  • Attention to details and ability to follow instructions properly
  • Likes to play with hardware
  • Has demonstrated skills in building/maintaining PCs (preferred)
  • Able to work patiently and with minimum supervision

 

KEY RESPONSIBILITIES

  • Work closely with GitHub community end users to reproduce their issues
  • Communicate with end users on issue status from ticket creation to resolution
  • Reproduce reported issues internally at AMD site for next level debug
  • Work closely with internal SW Developers during issue triage and debug
  • Provide status update to upper management

 

WHAT YOU'LL LEARN

  • Exposure to AMD AI HW Products with ROCm
  • Exposure to ML Framework, e.g. PyTorch, TensorFlow, ONNX-Runtime
  • Exposure to AI Ecosystem SW, e.g. HuggingFace, Triton, JAX
  • End-to-end GitHub community end users support
  • Enhanced communications, presentation skills for upper management

 

PREFERRED EXPERIENCE

  • 1 to 3 years of experience in customer support role 
  • Interest or experience in Machine Learning and AI
  • Knowledge of ROCm SW stack, GPU Programming
  • Python, PowerShell, or any scripting experience
  • Willing and patience to reproduce reported issues
  • Approach problem analysis methodically

 

EDUCATION

  • BS in Computer Science, Computer Engineering or Electrical Engineering

 

#LI-CC2


Qualifications

Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AI GPU ML SDK:  Application Engineer

 

LOCATION

  • Markham, Ontario, Canada

 

ONSITE

  • This is an on-site role as the hiring team will require the candidate to work in the LOCATION office.  COVID-19 protocols are being strictly followed.

 

ABOUT THE DEPARTMENT

  • Position within the AI GPU Software Group (AGS) responsible for GitHub community end user support of ROCm on AMD AI products

 

THE ROLE

  • We have a unique role where the candidate will get deal with external GitHub community issues and work closely with the internal SW Developers for resolution.
  • You will reproduce the ROCm issues reported by GitHub community end users.
  • You will get to work with SW Developers from worldwide AMD R&D sites.
  • You will have an opportunity to work with ML Framework, e.g. PyTorch, TensorFlow, ONNX-Runtime
  • You will have an opportunity to work directly on different AMD AI HW Portfolio products with ROCm.
  • You have an opportunity to communicate with end users, and contribute to the resolution of GitHub community issues.

 

THE PERSON

  • We are seeking someone who is passionate about AI in AMD
  • Attention to details and ability to follow instructions properly
  • Likes to play with hardware
  • Has demonstrated skills in building/maintaining PCs (preferred)
  • Able to work patiently and with minimum supervision

 

KEY RESPONSIBILITIES

  • Work closely with GitHub community end users to reproduce their issues
  • Communicate with end users on issue status from ticket creation to resolution
  • Reproduce reported issues internally at AMD site for next level debug
  • Work closely with internal SW Developers during issue triage and debug
  • Provide status update to upper management

 

WHAT YOU'LL LEARN

  • Exposure to AMD AI HW Products with ROCm
  • Exposure to ML Framework, e.g. PyTorch, TensorFlow, ONNX-Runtime
  • Exposure to AI Ecosystem SW, e.g. HuggingFace, Triton, JAX
  • End-to-end GitHub community end users support
  • Enhanced communications, presentation skills for upper management

 

PREFERRED EXPERIENCE

  • 1 to 3 years of experience in customer support role 
  • Interest or experience in Machine Learning and AI
  • Knowledge of ROCm SW stack, GPU Programming
  • Python, PowerShell, or any scripting experience
  • Willing and patience to reproduce reported issues
  • Approach problem analysis methodically

 

EDUCATION

  • BS in Computer Science, Computer Engineering or Electrical Engineering

 

#LI-CC2

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