Sr. Product Application Engineer

Oct 29, 2024
Taipei, Taiwan
... Not specified
... Senior
Full time
... Office work


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_




THE ROLE: 

We are looking for an Embedded Product Applications Engineer (PAE) to provide technical support for ACAPs (Adaptive Compute Acceleration Platform) as well as the associated AMD-insinct tools, software driversThe PAE works with customers, field engineers, technical marketing, and factory engineers in a worldwide team to rapidly resolve complex technical issues. The PAE enables customers to complete their designs and recommends improvements to AMD products. The environment is fast moving with a focus on emerging technologies. 

 

THE PERSON: 

As a PAE you will deliver embedded application support to our growing customer base for the next generation of products AMD (Advanced Micro Devices) is producing. In this high visibility position, your expertise will be necessary to define application products, develop solutions, assess root causes, and produce solution resolutions. 

 

KEY RESPONSIBILITIES: 

  • Provide direct technical support to customers on critical design issues with a focus on embedded software and hardware 
  • Collaborate with cross functional team members to identify customer problems and propose appropriate solutions 
  • Advise customers on design techniques and the implementation of alternative solutions 
  • Develop tactical projects to explain or demonstrate product features. 
  • Generate self-support materials including application notes, reference designs, and answer records 
  • Analyze customer cases and use data to influence product improvements. 
  • Identify gaps in products, provide test cases and work with engineering to resolve problems 

 

PREFERRED EXPERIENCE: 

  • Building, debugging, and deploying complete embedded Linux systems.
  • Computer architecture knowledge including interrupt, cache, and peripheral standards (Ethernet, USB (Universal Serial Bus), I2C, UART). 
  • Experience in C, C++, shell/Python scripting 
  • Outstanding oral and written communication skills 
  • High initiative and self-starter 
  • Ability to communicate technical information in an organized and understandable fashion 
  • Customer oriented approach with a demonstrated concern and desire to work with and assist customers 
  • Good organizational skills with the ability to multitask, prioritize, and track many activities 

 

ACADEMIC CREDENTIALS: 

  • Bachelors or Masters degree in electrical or computer engineering or related equivalent 

#LI-SC1




Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

THE ROLE: 

We are looking for an Embedded Product Applications Engineer (PAE) to provide technical support for ACAPs (Adaptive Compute Acceleration Platform) as well as the associated AMD-insinct tools, software driversThe PAE works with customers, field engineers, technical marketing, and factory engineers in a worldwide team to rapidly resolve complex technical issues. The PAE enables customers to complete their designs and recommends improvements to AMD products. The environment is fast moving with a focus on emerging technologies. 

 

THE PERSON: 

As a PAE you will deliver embedded application support to our growing customer base for the next generation of products AMD (Advanced Micro Devices) is producing. In this high visibility position, your expertise will be necessary to define application products, develop solutions, assess root causes, and produce solution resolutions. 

 

KEY RESPONSIBILITIES: 

  • Provide direct technical support to customers on critical design issues with a focus on embedded software and hardware 
  • Collaborate with cross functional team members to identify customer problems and propose appropriate solutions 
  • Advise customers on design techniques and the implementation of alternative solutions 
  • Develop tactical projects to explain or demonstrate product features. 
  • Generate self-support materials including application notes, reference designs, and answer records 
  • Analyze customer cases and use data to influence product improvements. 
  • Identify gaps in products, provide test cases and work with engineering to resolve problems 

 

PREFERRED EXPERIENCE: 

  • Building, debugging, and deploying complete embedded Linux systems.
  • Computer architecture knowledge including interrupt, cache, and peripheral standards (Ethernet, USB (Universal Serial Bus), I2C, UART). 
  • Experience in C, C++, shell/Python scripting 
  • Outstanding oral and written communication skills 
  • High initiative and self-starter 
  • Ability to communicate technical information in an organized and understandable fashion 
  • Customer oriented approach with a demonstrated concern and desire to work with and assist customers 
  • Good organizational skills with the ability to multitask, prioritize, and track many activities 

 

ACADEMIC CREDENTIALS: 

  • Bachelors or Masters degree in electrical or computer engineering or related equivalent 

#LI-SC1

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