Sr. Technical Program Manager (DevOps)

Feb 11, 2024
Bellevue, United States
... Not specified
... Senior
Full time
... Office work

Get to know The Pokémon Company International


The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.


Learn more online at and on Facebook (, YouTube (, Twitter (, and Instagram (


Get to know the role

  • Job Title: Sr. Technical Program Manager
  • Job Summary: This role contributes to The Pokémon Company International’s success by managing the highly technical DevOps program that owns initiatives related to modernization, standardization, and solutioning across the programs it supports. This role partners with key stakeholders across the the technology organization and business to deliver platform solutions. Additionally, this role actively generates process improvements, provides structure, and establishes procedures and tools to increase efficiency and transparency for the Technical Program Management Office.
  • FLSA Classification (US Only): Exempt
  • People Manager: No


What you’ll do

  • Lead development and continuous refinement of DevOps roadmaps that are aligned with program goals / KPIs at the Platform, Tech Org, and company levels.
  • Manage the DevOps portfolio of work.
  • Work with development teams to determine sustainable and scalable solutions that support existing and future development, focusing on modernization and tech debt reduction.
  • Establish close partnerships with other teams across the Tech Org, business, and external partners to effectively anticipate needs and lead cross-functional work.
  • Facilitate cross-team/program discussions, coordinating dependencies with other Program Managers or Producers.
  • Scope, plan, and manage projects leveraging both traditional & Agile methodologies.
  • Discover and drive the gathering of technical requirements. 
  • Proactively identify technical, legal, procedural, logistical, and communication issues and drive creative solutions to address them and manage risk.
  • Coordinate Program Increment (PI) planning and Program Reviews
  • Utilize Organizational Change Management practices.
  • Partner with DevOps Leadership in building, evolving, and improving sustainable processes and measurement systems for DevOps.
  • Revise and redefine work intake processes that support DevOps in functioning both as a service desk and as an engineering center.
  • Contribute to building TPMO processes, standardization, and best practices.


What you’ll bring

  • Eight (8) to eleven (11) years of professional experience in technical project/program management roles with a solid foundation in technical project management best practices.
  • Solid technical background, with an understanding of SDLC, cloud and web technologies, implementation, and rollouts.
  • Familiarity with cloud first infrastructure patterns (e.g. AWS, GCP, Azure) including containerization and Kubernetes, CICD (e.g. Jenkins, GitLab CI, TeamCity), Infrastructure as code (e.g. Terraform, Pulumi, CDK).
  • Demonstrated ability to work through ambiguity to detailed solutions.
  • Strong foundational knowledge of and experience with Waterfall, Scrum, Agile, and Lean and know when to employ each. 
  • Experience creating status reports, project plans, dashboards, roadmaps, and other reporting for the executive level; demonstrated ability to tailor messaging to both technical and nontechnical audiences.
  • Familiarity with JIRA, Confluence and SharePoint preferred.
  • Organizational change management experience preferred.


How you’ll be successful

  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
  • Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.


What to expect

  • An employee first culture
  • Company events that celebrate the spirit of Pokémon
  • Competitive cash-based compensation programs
  • Base salary range: For this role, new hires generally start between $151,000.00 - $189,000.00. The full range is $151,000.00 - $227,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely.
  • 100% employer-paid healthcare premiums for you
  • Generous paid family leave
  • Employer-paid life insurance
  • Employer-paid long and short-term income protection insurance
  • US Employees: 401k Employer Matching
  • UK/IRE Employees: Pension Employer Contributions
  • Fitness reimbursement
  • Commuter benefit
  • LinkedIn learning
  • Comprehensive relocation package
  • Hybrid work environment


The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

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