Systems Engineer, AGS Operations

Aug 05, 2023
San Diego, United States
... Not specified
... Intermediate
Full time
... Office work
• BS in Computer Science or related degree, or equivalent experience
• 3+ years of experience in game services management and operations
• 3+ years of experience supporting source management and development collaboration softwareAmazon Games applies the principles of Amazonian culture to the Game Industry. We’ve got a diverse team of talented, creative people pairing their love of making games with all the unique strengths of being part of Amazon. Across all our teams and locations, we’re united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create, compete, collaborate and connect through games—and we’re looking for the right people to help us build that future. With the power of AWS at your fingertips, you’ll have the chance to innovate in gameplay, creativity, and technology, while working alongside some of the smartest and most creative minds in the industry.

As a Systems Engineer, you will get the full Amazon experience of defining solutions from first principles through to delivery. You will be able to select the appropriate tools and technologies best suited to solve the problems at hand. You will have full access to all AWS Services and Amazon infrastructure and toolsets. You will help define the processes and best practices for building, performing continuous integration and testing on, and releasing builds. You will also have the opportunity to use your expertise to influence how we design our customer facing technology and tools to enable an optimized pipeline for building and deploying games.

Here at Amazon Games, we embrace our differences and are committed to furthering our culture of inclusion. We offer ten employee-led affinity groups with 190 global chapters, innovative benefits, and annual and ongoing learning experiences (including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences). Our team also puts a high value on work-life balance and offers flexible working hours. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Additionally, our team is dedicated to supporting you with mentorship and pathways for ongoing development. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and promotes career choice.

Key job responsibilities
• Maintain various services (Perforce, Atlassian, TestRail, Incredibuild, and more)
• Update our internal systems
• Daily interactions with internal customers and problems related to these systems
• Planning and deploying new technologies as needed

A day in the life
Your day-to-day involves working closely with Amazonians from all Amazon Game Studios. This involves a few scheduled meetings as well as working with internal customers to resolve issues. Your daily routine includes these interactions as well as maintenance of existing services and deployment of new services.

About the team
As a Systems Engineer for the support team you will be working with various teams within Techical Operations including Operations, Security, Development, and Amazon Games IT. You also interface daily with game team members from the various studios to help support and integrate their needs with the Technical Operations systems and tools we maintain.

We are open to hiring candidates to work out of one of the following locations:

San Diego, CA, USA• Experience administering Atlassian Jira and Confluence products
• Experience administering Perforce or Git and using Jenkins to manage build pipelines
• Experience using scripting languages to create end to end solutions
• Experience with performance/uptime monitoring of game services
• Experience administering Incredibuild or other distributed build processes
• Experience administering Slack or other corporate communication tools
• Demonstrated ability to avoid analysis paralysis and make sound decisions quickly
• Excellent communication skills across different teams and technical backgrounds

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Applicants should apply via our internal or external career site.
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