Technical Program Manager - Infrastructure Platform, RDX:CSD

Aug 10, 2022
Los Angeles, United States
... Not specified
... Intermediate
Full time
... Office work

This position is on the Riot Developer Experience (RDX) sub-initiative within the Infrastructure Platform department. RDX is the group that empowers Riot developers to ship and operate services on Riot’s infrastructure. Technical Program Managers within RDX lead our teams and collaborate with multiple engineering teams and product managers to accelerate how games are produced, iterated on and operated at a global scale. 

As a Technical Program Manager within RDX, you will manage all aspects of delivery of your team throughout the development and operating lifecycle to lead your team and projects to success. You will embed on team(s) as the execution arm for engineering and program management to manage the entire project lifecycle. You will foster an open work environment that keeps stakeholders in the loop through reporting, visualization, and cross-organizational communication. If you are looking to have an impact across all of Riot, join us and pioneer solutions to new challenges at an incredible scale. You will report directly to the Manager of Technical Program Management, Riot Developer Experience (RDX).


  • Build and manage all project management milestones from initiation, roadmapping, execution, monitoring, to completion
  • Manage development schedules and workflows, while raising risks, and evaluating trade-offs
  • Own reporting and presenting status updates to the executive management team
  • Assess the team's health and composition, striving for cohesion and delivery excellence.
  • Identification, resolution and removal of impediments during the sprint cycle
  • Build relationships across the Production discipline, including personally and for the team
  • Set and embody the team culture and standards consistent with Riot values

Required Qualifications: 

  • 1-2+ years of project/program management experience
  • Strong communication skills to effectively interact, influence and communicate at various levels of the organization from the executive to the engineer
  • Knowledge of Agile (Kanban, Scrum, Agile at Scale) and Waterfall Methodologies
  • Experience with JIRA and Confluence
  • Experience managing multiple stakeholders and dependencies
  • Self-starter with the ability to work independently
  • Experience working with distributed teams and facilitating virtual meetings
  • Located in the Los Angeles Metro area (or willingness to relocate)

Desired Qualifications:

  • Certifications in project management (PMP, CSM, SAFe)
  • Bachelor’s degree in Computer Science or a related technical field or equivalent practical experience
  • Experience facilitating virtual meetings that are inclusive, engaging and productive.
  • Experience building and deploying infrastructure solutions on a global scale.

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.


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