Technical Writer - Application Engineer

May 15, 2024
San Jose, United States
... Not specified
... Intermediate
Full time
... Office work


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

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Technical Writer/Project Manager

 

The Role:

The AMD Data Center GPU group has seen tremendous growth over the last year and is looking for a Technical Writer to author and update collateral across the Instinct product line.  The collateral includes data sheets, user guides and reference guides.  The position requires not only a strong technical writer, but someone with excellent interpersonal skills capable of interfacing closely with engineers from various teams. Together, your technical and personal skills will result in excellent collateral which will enhance our users’ experience.

 

Instinct is part of every new AMD product being developed across Client, Server, Graphics, and Semi-Custom markets.

 

The Person:

The ideal candidate will not only have experience collaborating with architects and engineers to create and maintain collateral for consumption by both internal and external customers, but also the ability to be hands on.  Excellent written and oral communication skills with ability to work independently and within a team 

 

Key Responsibilities:

  • Write and edit technical documents to support internal and external customers.
  • Work with subject-matter experts from cross-functional-teams to obtain and develop technical content.
  • Develop understanding of content to better create user facing documents.
  • Facilitate conversations and research when existing content does not meet customer needs.
  • Author and record video training materials
  • Hands on use of internal software tools and systems to better enhance and support the technical documentation.
  • Create visuals and diagrams to enhance documentation.
  • Identify new technical content opportunities to transform and support the user experience.

 

Preferred Experience:

  • 8+ years of experience in technical content management or technical writing. 
  • Experience with Visio, Jira, Twiki, Confluence, GitHub, and HTML documentation
  • Proven experience with excellent writing skills in English language, editing, organizational skills, and strong attention to details.
  • Able to write in explanatory and procedural styles for multiple audiences.
  • Experience writing engineering-level documentation for computer hardware and software.
  • Knowledge of DITA and experience with component content management system (CCMS).
  • Demonstrable understanding of structured authoring, content reuse. 

 

LOCATION:  

San Jose, Ca or Austin, TX

 

#LI-NB1

#LI-HYBRID

 

 




At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Technical Writer/Project Manager

 

The Role:

The AMD Data Center GPU group has seen tremendous growth over the last year and is looking for a Technical Writer to author and update collateral across the Instinct product line.  The collateral includes data sheets, user guides and reference guides.  The position requires not only a strong technical writer, but someone with excellent interpersonal skills capable of interfacing closely with engineers from various teams. Together, your technical and personal skills will result in excellent collateral which will enhance our users’ experience.

 

Instinct is part of every new AMD product being developed across Client, Server, Graphics, and Semi-Custom markets.

 

The Person:

The ideal candidate will not only have experience collaborating with architects and engineers to create and maintain collateral for consumption by both internal and external customers, but also the ability to be hands on.  Excellent written and oral communication skills with ability to work independently and within a team 

 

Key Responsibilities:

  • Write and edit technical documents to support internal and external customers.
  • Work with subject-matter experts from cross-functional-teams to obtain and develop technical content.
  • Develop understanding of content to better create user facing documents.
  • Facilitate conversations and research when existing content does not meet customer needs.
  • Author and record video training materials
  • Hands on use of internal software tools and systems to better enhance and support the technical documentation.
  • Create visuals and diagrams to enhance documentation.
  • Identify new technical content opportunities to transform and support the user experience.

 

Preferred Experience:

  • 8+ years of experience in technical content management or technical writing. 
  • Experience with Visio, Jira, Twiki, Confluence, GitHub, and HTML documentation
  • Proven experience with excellent writing skills in English language, editing, organizational skills, and strong attention to details.
  • Able to write in explanatory and procedural styles for multiple audiences.
  • Experience writing engineering-level documentation for computer hardware and software.
  • Knowledge of DITA and experience with component content management system (CCMS).
  • Demonstrable understanding of structured authoring, content reuse. 

 

LOCATION:  

San Jose, Ca or Austin, TX

 

#LI-NB1

#LI-HYBRID

 

 

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