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User Research Internship

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User Research Internship in Burbank, United States

  • PlayStation
  • Full time
  • Intership
  • Email
  • Burbank, United States
  • 02/10/2021
  • Report

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

 

The User Experience Research internship is a fantastic opportunity to be part of games user research at Insomniac Games. The intern will engage in helping the research team run research studies and evaluate results. A successful intern will end the summer with a AAA game credit on their resume and will have the opportunity to receive guidance from senior members of the team. While here, you will be mentored through the Insomniac process for conducting user research studies.

Essential Duties and Responsibilities include the following:

  • Recruit participants and identify appropriate research methodology for internal testing
  • Run studies from start to finish and a deliver report to the development team
  • Lab set up and preparation
  • Play content for testing (i.e. builds) and develop interview/survey questions
  • Observe participants and take notes while study is in progress
  • Evaluate results and share findings with the team
  • The intern will work closely with the UX Research department, learn research workflows and help improve the player's experience throughout the game.

Internship Qualifications:

  • Six to twelve months related experience and/or training, or students enrolled at a college or university, working toward a BS, MS, or PhD degree in Human-Computer Interaction, Human Factors, Psychology, Social Sciences, Anthropology, or related field.
  • We will also consider recent graduates – within 12 months of graduation, when the internship begins
  • Intern must have strong communication skills.
  • Must be familiar with using Microsoft Word, Excel, Google docs, or similar products for developing reports and analyzing data.
  • The ideal intern is self-motivated, responsible, and highly curious about player behavior and the field of games user research.
  • Experience planning and running user-centered research studies 
  • Knowledge of the strengths and shortcomings of different user-centered research and design methodologies (i.e. interviews, usability testing, heuristic evaluation, surveys, journey mapping, etc.)
  • Passion for playing and analyzing games
  • Familiarity with using Excel to generate quantitative findings
  • Ability to generate reports with clear findings and recommendations 
  • Experience working in project teams

Preferred Qualifications:

  • Familiarity with video capture software such as OBS
  • Experience using eye-tracking software
  • Familiarity with quantitative research methodologies 
  • Familiarity with analytics software and analysis (i.e. Tableau, R)

Internship Details:

  • This is a paid, full-time internship.
  • The student must be available to intern 5 days per week for approximately 40 hours a week.
  • The duration of internship is flexible, but we expect at least an 8-week commitment from our interns.
  • This role is based in Burbank, California or Durham, North Carolina

Simply click the "Apply" button and submit your resume and your reel/portfolio. We look forward to checking them out!

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

PRIVACY NOTICE TO SIE LLC’S JOB APPLICANTS

This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.

Categories of personal information we collect from you

We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:

A. Identification and contact information

    1. Direct identifiers such as your first and last name.
    2. Indirect identifiers such as a government ID, your Social Security, work permit or passport #.
    3. Contact information such as your email address, mailing address, telephone number.

B. Other information about you or that can be associated with you such as:

  1. Sensitive/Protected Data. During the recruitment process, you may (voluntarily) provide us with your ethnicity, gender, military service information, or physical or mental health information, as well as your national origin and citizenship.
  2. Professional or job position-related information, including your past professional experience, references; background verification; talent management and assessment; information regarding any conflicts of interests; and the terms and conditions of your job offer.
  3. Non-public education information, including information about your education records, such as grades and transcripts.

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