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6 Months Internship January 2022 - CRM Email Chann

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6 Months Internship January 2022 - CRM Email Chann in Paris, France

  • Ubisoft
  • Full time
  • Intership
  • Email
  • Paris, France
  • 12/10/2021
  • Report

As part of the Customer Relationship Management (CRM) team, you will interact with all EMEA Product Managers and Ubisoft subsidiaries. Moreover, you will support the Emailing Specialist CRM in the deployment of emailing campaigns and channel evolutions.

You will be responsible for implementing and deploying email communication campaigns to build customer loyalty and attract new consumers, especially during pre-launch marketing plans. In order to achieve this, your main missions will be the following:

Project management and coordination of internal requests:

  • Receive the need and coordinate the deployment of campaigns,
  • Ensure the link between the various internal clients (marketing, web, production) and the resources of the CRM team (integrators, graphic designers) to complete projects within the given deadlines,
  • Guarantee the smooth running and respect of collaboration processes with internal clients.

Management of the newsletter sending tool:

  • Set up the newsletters sending in our campaign manager,
  • Set up new processes to standardize the activity.

Analysis of CRM campaigns:

  • Identify the strengths and weaknesses of the different campaigns by analyzing the KPIs in order to produce reports and propose optimization solutions for the targeting of campaigns,
  • Ensure competitive intelligence and conduct studies on CRM best practices,
  • Automate CRM reporting.
  • Being a student, you have a good knowledge of HTML / CSS / Javascript,
  • You are autonomous, curious, you know how to be diplomatic, and you have a spirit of initiative as well as analysis,
  • You are fluent in English,
  • You know how to coordinate a project between different interlocutors and wish to discover the fields of CRM and Digital Marketing,
  • Nice to have: a first experience in CRM or in project management and a good knowledge of the video game market,
  • If you are looking for a unique experience in the gaming industry and are ready for an exciting challenge, we would like to hear from you!
  • Internship allowance depending on level of studies.
  • Meal vouchers, 50% refund on transportation card, 2 free video games per year, discounts on tickets (concerts, shows, etc), access to Ubisoft fitness center.

Ubisoft

Ubisoft Toronto

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