Description

• Manage and maintain SEGA HR systems  
• Configure and customise these HR systems to meet organisational needs and align with HR policies and business processes  
• Provide technical support to HR Teams and employees, addressing issues related to system functionality, user access, and data discrepancies. 
• Evaluate existing HR workflows and business processes to identify avenues for greater efficiency and recommend system-based improvements. 
• Ensure the integrity, accuracy, and security of HR data within the system by overseeing data entry and conducting regular audits. 
• Maintain data integrity through regular audits, troubleshooting, and resolving any system or data-related issues. 
• Collaborate with HR teams to pinpoint system improvements, automation opportunities, and reporting requirements. 
• Research and implement HRIS best practices to ensure optimal use of systems and data. 
• Evaluate new feature releases / updates in HR technology by configuring, testing and implementing system upgrades or enhancements efficiently. 
• Stay updated on new security features within the relevant systems in line with system future roadmap and implement where possible 
• Serve as an escalation resource for Tier 2 & 3 issues 
• Develop and create relevant job aids / guides to support with training to the wider HR Teams and employees 
• Document cyclical processes required to maintain relevant HR Systems 
• HR systems comply with data protection regulations and security standards. 
• Support with HR Systems Purchase Orders and Invoicing 

• Create, produce, and automate HR reports concerning key performance indicators (KPIs), including headcount, turnover, employee engagement, workforce trends 
• Compare internal HR metrics with industry benchmarks to provide insights into the organisation's performance relative to peers. 
• Provide analysis of impacts to reporting based on new releases or updates to system functionality and recommend/apply changes 

• Proficient in HR systems such as Workday, SAP SuccessFactors, Oracle HCM, or similar platforms. 
• Strong skills in data analysis and visualization tools like Power BI, Excel, including advanced proficiency in data manipulation and reporting. 
• Experience with workflow automation tools and technologies to streamline HR processes. 
• Ability to interpret complex data sets and translate them into actionable insights for the HR team and senior management. 
• High level of accuracy in handling and analysing data, ensuring error-free reporting. 
• Use data to provide meaningful insights that go beyond basic reporting, including recognizing trends and making predictions. 
• Understanding of HR processes and policies, including talent management, recruitment, employee engagement, performance management, and compensation. 
• Knowledge of legal and regulatory requirements related to employee data privacy and protection, such as GDPR or other regional data protection laws. 
• Ability to present technical information and insights to non-technical stakeholders, including HR managers and executives. 
• Work collaboratively with HR and IT teams to ensure data and systems support overall organizational goals. 
• Ability to work in a fast-paced environment 
• Strong organisational and communication skills 
• Strong time management and organisational skills, ability to priorities workload 
• Ability to handle confidential information with discretion